Caitlin Schmit
Columbia,MO
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Caring Hearts and Hands Hospice
Columbia, MO
11.2025 - Current
- Delivered compassionate support to hospice patients and families, enhancing their emotional well-being
- Fostered a respectful and empathetic environment for patients and families, promoting dignity during challenging times
- Supported staff with non-clinical tasks, contributing to patient comfort and care
Call Center Representative
Center for Medical Epidemiology and Population Health (CMEPH)
Columbia, MO
03.2025 - 07.2025
- Conducted mandated health survey calls to gather critical data with professionalism and accuracy
- Resolved customer concerns efficiently, ensuring satisfaction while maintaining composure
- Enhanced communication and problem-solving skills in a fast-paced, high-volume environment
CAP Activity Leader
Arlington Heights Park District
Arlington Heights, IL
03.2024 - 01.2025
- Supervised 60-80 children, fostering a structured and positive environment for development
- Managed behavior to enhance social/emotional growth among children
- Ensured safety and organization during daily activities to promote engagement
Camp Counselor
Arlington Heights Park District
Arlington Heights, IL
06.2024 - 08.2024
- Supervised 100 children (ages 6-12) during extended shifts, ensuring a safe and engaging environment
- Coordinated 8 off-site field trips, prioritizing safety and logistical details
- Maintained open communication with parents and guardians, fostering trust and transparency
Student Intern
Northwest Community Hospital
Arlington Heights, IL
10.2023 - 02.2024
- Managed visitor check-in processes to ensure smooth arrival and orientation
- Delivered items to patients while facilitating communication with hospital staff
- Transported patients via wheelchair, ensuring safety and comfort during movement
Front of House Team Member
Sweetgreen
Northbrook, IL
03.2023 - 09.2023
- Delivered prompt customer service in fast-paced environment
- Coordinated in-store and online orders to ensure timely fulfillment
- Collaborated with team to streamline daily operations
Student Intern
Illuminate Therapy and Wellness
Palatine, IL
03.2023 - 06.2023
- Shadowed therapists to gain insights into patient care practices
- Maintained HIPAA compliance to protect patient confidentiality
- Organized files to streamline office workflow
Education
Health Sciences -
University of Missouri
Columbia, MO05-2028
High School Diploma -
Hersey High School
Arlington Heights, IL05-2024
Skills
- Customer Service
- Empathy
- Communication
- Emotional Intelligence
- Conflict resolution
- Teamwork
- Resilience
Certification
Certified Nursing Assistant (CNA)
Volunteer Experience
- Student Intern, Northwest Community Hospital, Arlington Heights, IL, 10/23, 02/24, Assisted visitors and managed check-in processes, Delivered items to patients and supported hospital staff, Transported patients safely via wheelchair
- Student Intern, Illuminate Therapy and Wellness, Palatine, IL, 03/23, 06/23, Organized files and maintained office workflow, Ensured confidentiality (HIPAA compliance), Observed therapists in a clinical setting
Timeline
Volunteer
Caring Hearts and Hands Hospice
11.2025 - Current
Call Center Representative
Center for Medical Epidemiology and Population Health (CMEPH)
03.2025 - 07.2025
Camp Counselor
Arlington Heights Park District
06.2024 - 08.2024
CAP Activity Leader
Arlington Heights Park District
03.2024 - 01.2025
Student Intern
Northwest Community Hospital
10.2023 - 02.2024
Front of House Team Member
Sweetgreen
03.2023 - 09.2023
Student Intern
Illuminate Therapy and Wellness
03.2023 - 06.2023
Health Sciences -
University of Missouri
High School Diploma -
Hersey High School