Caitlin Shidler
Valparaiso,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Robotic Brake Press Operator
Standard Industrial Supply
Winamac, IN
02.2020 - Current
- Evaluated work orders and blueprints to identify tools and supplies needed.
- Inspected completed work to check conformance and quality and correct deficiencies.
- Loaded and unloaded materials, changed tools and selected sequences to produce desired parts.
- Inspected finished products for defects or accuracy against blueprints.
- Maintained a clean work area around the brake press machine at all times.
- Utilized hand tools such as wrenches and screwdrivers when necessary.
- Monitored gauges on machines to ensure optimal performance during operations.
- Assisted with setup of tooling for various jobs when needed.
- Set up and operated brake press machine to form metal parts according to blueprint specifications.
- Troubleshot issues with equipment or processes when necessary.
- Executed process improvement initiatives as required by management.
- Measured parts for conformance to specifications using precision measuring instruments such as calipers and micrometers.
- Provided technical guidance to less experienced operators in order to improve their performance.
Victim's Advocate
Howard County Courthouse
Kokomo, IN
05.2023 - 11.2024
- Facilitated referrals to social services, legal assistance, medical care, and other resources.
- Collaborated with law enforcement officers to ensure proper handling of cases involving victims of crime or abuse.
- Conducted assessments of victim's needs and developed individualized service plans.
- Assisted clients in filing applications for state benefits such as unemployment insurance or disability payments.
- Accompanied victims to court proceedings and provided courtroom advocacy.
- Assisted victims in understanding their rights under the law, including protection orders and restitution options.
- Maintained detailed records of all case files, client interactions, and outcomes.
- Attended meetings with representatives from other agencies involved in victim assistance efforts such as healthcare providers or mental health professionals.
- Participated in public forums regarding relevant topics such as sexual assault prevention or restorative justice initiatives.
Server
Poblanos Mexican Bar and Grill
Winamac, IN
02.2022 - 09.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Trainer
Indiana Packers
Delphi, IN
04.2017 - 06.2020
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Collaborated with internal business partners to create industry-specific course content.
- Documented all training activities including attendance records, feedback forms, surveys.
- Adapted teaching methods according to the needs of individual learners or groups.
- Recommended changes or improvements in existing training processes as needed.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Resolved any issues raised by participants during the training session in a timely manner.
- Collaborated with managers to ensure alignment of training objectives.
- Coordinated recruitment and placement of training program participants.
Education
Associate of Applied Science - Human Services/ Business Management
Ivy Tech Community College of Indiana
Indianapolis, IN07-2024
Skills
- Metal Fabrication
- Standard Operating Procedures
- Deadline Management
- CAD Software
Custom
- I am a single mother of three beautiful children. I value family time and making memories with the ones I love. I find my family to be my greatest life accomplishment and work very hard to promote a better wholesome life for my family.
Timeline
Victim's Advocate
Howard County Courthouse
05.2023 - 11.2024
Server
Poblanos Mexican Bar and Grill
02.2022 - 09.2023
Robotic Brake Press Operator
Standard Industrial Supply
02.2020 - Current
Trainer
Indiana Packers
04.2017 - 06.2020
Associate of Applied Science - Human Services/ Business Management
Ivy Tech Community College of Indiana
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