Caitlin Sioni

• Providing and coordinating skilled nursing care to patients in the home setting.

• Monitoring and assessing a patient’s condition and reporting any changes to the physician and interdisciplinary team and updating the nursing care plan as needed.

• Documenting all nursing activities, assessments and patient responses.

• Educating patient and families on their illness and self-care techniques.

• Complying with all policies and regulations, including those related to infection control, and staying up-to-date on nursing competencies through continued education training.

• Providing direct patient care in the patient’s residential setting with a focus on end-of-life care, as outlined in the State Nurse Practice Act.

• Collaborates with the patient’s interdisciplinary team to implement and document a plan of care based on a comprehensive assessment.

• Ensure care plan is followed by coordinating hospice services with the interdisciplinary team (e.g. hospice aides, social worker, therapist).

• Managing pain and symptoms and evaluating the patient’s response to treatments.

• Maintaining professional growth and participating in quality improvement initiatives.

• Staff and Program Management: Supervises staff providing leadership and direction. Manages day to day operations and strategic planning for general urology, urologic oncology and reconstructive urology practices.
• Project Management: Leads entire project life cycle, from start to finish. Coordinates with stakeholders and project teams. Develops project plans, schedules and resource allocation ensuring timely project delivery. Identifies needs, evaluates solutions, and escalates issues when necessary.
• Team Leadership & Collaboration: Oversees functional teams and their deliverables. Provides cross-functional guidance and facilitates decision-making. Promotes collaboration, resolves conflicts and removes obstacles for the team.
• Communication and Reporting: Manages program and project related communications by providing regular updates to senior leadership and relevant parties.
• Financial Oversight: May be responsible for overseeing budgets, vendors and staffing. Manages resource utilization to ensure efficiency.

• Completed nursing assessments, medication management, and all necessary documentation in the EHR.

• Attended psychiatry and therapy sessions with clients, input physician orders, called in medications to pharmacies and coordinated labs.

• Collaborated with multidisciplinary team to develop individualized care plans that address the client’s specific needs.

• Participated in client observations and engaged in milieu management.

• Participated in administrative duties, including management of medical supplies and completion of audits.

• Facilitated patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
• Coordinated insurance verification, resolving discrepancies to streamline patient access services.
• Educated patients on financial and administrative responsibilities, increasing understanding of insurance coverage and payment options.
• Managed appointment and surgical scheduling efficiently, optimizing provider availability and enhancing patient experience.
• Processes referrals and insurance authorizations, monitors patient care flow, and manages CS-Link message pools.

• Developed and maintained positive patient relationships and acted as the primary point of contact and patient liaison.

• Answered a high volume of inbound calls from ACD system, provided information, documented and relayed messages, and scheduled various multi-specialty appointments and procedures, and assisted in resolving patient complaints.

• Performed patient registration, insurance verification, collection of patient information, check-in/check-out processes and managed petty cash/front desk collections. Maintained accurate records of patient care, condition, progress and concerns.

• Promptly, accurately, and efficiently executed all aspects of the prior authorization process while maintaining turn-around time compliance per CMS & MCG InterQual Guidelines.
• Responsible for data entry, log maintenance, and patient notifications.
• Analyzed patient information and insurance policies to determine eligibility for coverage and services.
• Collaborated with healthcare providers to gather necessary documentation for authorization requests.