Caitlin Smith
Medical Lake,WA
Summary
I bring a compassionate approach to patient support, significantly enhancing patient satisfaction. Skilled in both technical and empathetic aspects of patient care, I consistently adhere to the highest standards of cleanliness and infection control.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician/Endoscopy Technician
USPI- United Surgical Partners International
Spokane Valley, WA
08.2024 - Current
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Assist doctor with while preforming EGD/ Colonoscopy procedures.
- Cleaning the scopes efficiently after Colonoscopy or EGD.
- Preform fast and efficient room turn over after procedure.
- Pre-op patient before their procedure.
CNA
Hospice of Spokane
Spokane, WA
09.2023 - 08.2024
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted patients with daily living activities, promoting independence and dignity.
CNA/ House Manager
Sunshine Health Facilities
Spokane, WA
05.2022 - 09.2023
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced patient stress levels through effective communication and active listening skills.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
CNA
Home Care Assistance Corporation
Spokane Valley, WA
04.2020 - 06.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
NAC
Orchard Crest Retirement
08.2019 - 04.2020
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted residents with daily ADLs.
- Completed charging after assisting each resident.
Patient Care/ NAC
The Gardens on University
Spokane Valley, WA
10.2018 - 08.2019
- Assisted residents with daily ADLs.
- Cared for each resident with dignity, compassion and respect.
- Assured each resident was comfortable.
- Dedicated time to engage with residents and actively listen to their concerns.
- learn quickly and adapt to new situations.
- Worked this position with an NAR before passing my NAC state exam in 2019.
Education
High School Diploma -
Spokane Valley High School
Spokane Valley, WA06.2016
Skills
- Vital signs monitoring
- Listening attentively
- Dignified patient care
- Patient observation
- Infection control standards
- Catheter care
- ADL support
- Patient positioning
- Adaptable
- Professional bedside manner
Certification
Endoscopy Technician
Nursing Assistant certification
CPR Certification
BLS certification
Timeline
Patient Care Technician/Endoscopy Technician
USPI- United Surgical Partners International
08.2024 - Current
CNA
Hospice of Spokane
09.2023 - 08.2024
CNA/ House Manager
Sunshine Health Facilities
05.2022 - 09.2023
CNA
Home Care Assistance Corporation
04.2020 - 06.2022
NAC
Orchard Crest Retirement
08.2019 - 04.2020
Patient Care/ NAC
The Gardens on University
10.2018 - 08.2019
High School Diploma -
Spokane Valley High School