Caitlin Smith
Greeley
Summary
I have learned many things while working at the City of Fort Collins Recreation. This job has taught me many skills such as communication skills, problem solving, task management, and customer service. As I worked my way into becoming a Lead, that experience has taught me how to be a leader and how to work in a team.
Overview
7
7
years of professional experience
Work History
Youth Basketball Official/Referee
Northern Colorado Sports Officials
01.2024 - Current
- Contributed to an inclusive sporting environment by treating all team members fairly regardless of race, gender, or ability level during games.
- Continuously updated knowledge of basketball rules and regulations by attending workshops, clinics, and training sessions regularly.
- Actively participated in pre-game meetings with coaching staff to discuss expectations, concerns, or special considerations for upcoming matches.
- Collaborated closely with fellow officials to ensure consistency in rule interpretation and enforcement throughout each game.
- Increased game efficiency by promptly making decisive calls on fouls, out-of-bounds plays, and other rule infractions.
- Resolved conflicts calmly and assertively, contributing to a positive atmosphere for all participants.
- Promoted a positive image of basketball officiating through professionalism both on-court and off-court interactions with players, coaches, fans, media representatives.
Facility Attendant (Lead)
City of Fort Collins Recreation
06.2020 - Current
- Set up rooms for education class and rentals from plan
- Set up AV equipment (sound system, computer and projector)
- Cleaning and maintaining facility and weight room
- Assist in training and development of new employees
- Assist with development of new hire training and procedures
- Supervision of other employees while on shift
- Assist front desk staff with checking customers in to facility
- Assist front desk staff with signing customers up for class & programs
- Assist renters while the rental is happening with any questions or concerns
- Collaborated with team members for optimal staff scheduling and coverage during peak hours.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Built and established positive relationships with patrons, team members and supervisors.
Farm Hand
City of Fort Collins Recreation
05.2025 - 08.2025
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Led tours for visitors, providing educational insights into sustainable farming practices and promoting community engagement.
Fleet Attendant
University of Northern Colorado
09.2023 - 07.2025
- Cleaning and prepping the university’s rental cars/fleet
- Assisting supervisor with maintaining university’s cars with oil changes, emissions testing and other routine maintenance needs.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Program Assistant
City of Fort Collins Recreation
05.2023 - 09.2024
- Assisted Rental Coordinator in sorting rental requests for facility
- Assisted in staff scheduling for facility
- Assisted in other Administrative responsibilities
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
Facility Attendant
City of Fort Collins Recreation
05.2018 - 06.2020
- Set up rooms for education class and rentals from a plan
- Set up AV equipment (sound system, computer and projector)
- Cleaning and maintaining facility and weight room
Education
Bachelor's of Arts Degree - Psychology
University of Northern Colorado
Greeley, CO05.2025
Associates of Art Degree - Psychology
Front Range Community College
Fort Collins, CO08.2022
Skills
- CPR Certified
- Customer Service
- Leadership
- Teamwork
- Administrative Tasks
- Time Management
- Strong Work Ethic
- Problem-Solving Abilities
- Communication Skills
- Maintenance
- Self-awareness
- Judgment calls
Timeline
Farm Hand
City of Fort Collins Recreation
05.2025 - 08.2025
Youth Basketball Official/Referee
Northern Colorado Sports Officials
01.2024 - Current
Fleet Attendant
University of Northern Colorado
09.2023 - 07.2025
Program Assistant
City of Fort Collins Recreation
05.2023 - 09.2024
Facility Attendant (Lead)
City of Fort Collins Recreation
06.2020 - Current
Facility Attendant
City of Fort Collins Recreation
05.2018 - 06.2020
Associates of Art Degree - Psychology
Front Range Community College
Bachelor's of Arts Degree - Psychology
University of Northern Colorado
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