Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Spillane

Divide,CO

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level with Ent's card fraud position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

MRS

Ent
03.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Lead Teller

Pikes Peak Credit Union
05.2008 - 10.2014
  • Enhanced customer satisfaction by efficiently managing transactions and addressing inquiries.
  • Streamlined teller operations for increased accuracy and speed, minimizing wait times for customers.
  • Boosted branch sales with proactive product recommendations based on customer needs.
  • Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
  • Enhanced customer satisfaction by efficiently resolving issues and addressing inquiries.
  • Streamlined teller operations for improved accuracy and efficiency in transaction processing.
  • Maintained compliance with all regulatory requirements, regularly reviewing policies and procedures.
  • Boosted overall branch performance by developing strong relationships with customers and providing personalized service.
  • Oversaw staff training initiatives, ensuring all tellers were knowledgeable about products, services, and operational procedures.
  • Provided exceptional customer service during high-volume periods, demonstrating professionalism under pressure.
  • Examined tellers' reports of daily transactions for accuracy.
  • Researched and resolved customer issues on personal savings, checking, and line of credit accounts.

Education

High School Diploma -

Woodland Park High School
Woodland Park, CO
05.2004

Skills

  • MS Office
  • PPE use
  • Calm Under Pressure
  • Troubleshooting
  • Task Prioritization
  • Organizational Skills
  • Active Listening
  • Flexible and Adaptable
  • Good Telephone Etiquette
  • Supervision and leadership
  • Relationship Building

Timeline

MRS

Ent
03.2023 - Current

Lead Teller

Pikes Peak Credit Union
05.2008 - 10.2014

High School Diploma -

Woodland Park High School

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Caitlin Spillane