Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlin Stoner

Rochester Hills

Summary

Dynamic Medical Coding and Billing Specialist with extensive experience at Hamzavi Dermatology. Proven expertise in claims processing and CPT coding, ensuring accurate reimbursements. Adept at managing high call volumes while maintaining patient confidentiality. Recognized for resolving discrepancies efficiently and enhancing billing accuracy through meticulous record reviews.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Medical Coding and Billing Specialist

Hamzavi Dermatology
04.2018 - Current
  • Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
  • Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Communicated with insurance companies to research and resolved coding discrepancies.
  • Followed up with medical staff regarding missing information in patient records.
  • Handled high patient call volume
  • Insurance Payment posting
  • Patient collections
  • Processed and tracked requests for medical records from external organizations.

Medical Receptionist

Dr.Beals and Dr.Rhem
10.2016 - 04.2018
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Maintained current and accurate medical records for patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medical Biller

Eastside Obstrtics and Gynocology
06.2012 - 04.2018
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Delivered timely and accurate charge submissions.
  • Filed and updated patient information and medical records.
  • Posted payments and collections on regular basis.
  • Collected payments and applied to patient accounts.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Verified insurance of patients to determine eligibility.

Education

Associate of Applied Science - Medical Administrative Assistant

AAPC
ONLINE
03-2012

Skills

  • Claims processing
  • CPT coding
  • Medical record review
  • Inpatient records coding
  • Medical office administration
  • Payment posting
  • Medical terminology expertise
  • Microsoft office
  • Modernizing Medicine EMR

Certification

  • CPC - Certified Professional Coder

Timeline

Medical Coding and Billing Specialist

Hamzavi Dermatology
04.2018 - Current

Medical Receptionist

Dr.Beals and Dr.Rhem
10.2016 - 04.2018

Medical Biller

Eastside Obstrtics and Gynocology
06.2012 - 04.2018

Associate of Applied Science - Medical Administrative Assistant

AAPC

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