Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlin Stout

Nashville,Tennessee

Summary

Purpose-driven training specialist and program coordinator with a proven ability to lead individuals and teams toward organizational goals and measurable performance improvements. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, team collaboration, and the desire to do good in the world.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Peer Education Coordinator

Vanderbilt University
10.2023 - Current
  • Responsible for the hiring, onboarding, training, and supervision of wellbeing coaches and facilitators
  • Develops and delivers evidence-based curriculum and asynchronous learning content regarding peer support and student mental health
  • Liaison between faculty, staff, students, and administrators, coordinating mental health program delivery designed to improve student health outcomes

On-Demand Coach

Mindset Labs
08.2024 - Current
  • Provides timely assistance to students in crisis, utilizing active listening skills and empathy to quickly establish rapport and evaluate risk
  • Collaborates with students to create safety plans and identify resources, connecting them with school services and community programs that best align with their needs
  • Maintains accurate documentation following each client interaction, ensuring continuity of care while upholding ethical standards set forth by regulatory bodies

Training Coordinator

The Trevor Project
02.2022 - 07.2023
  • Utilized LMS and CRM systems to maintain accurate records of participation in training events, tracking progress towards learning objectives
  • Delivered high-quality virtual classroom instruction, group facilitation, and one-on-one coaching using a variety of adult learning methodologies
  • Increased volunteer retention rates through targeted training interventions and individualized communications

Lifeline Crisis Counselor

The Trevor Project
02.2021 - 02.2022
  • Managed high-stress situations with a calm demeanor, deescalating intense situations and providing empathetic support to both clients and team members during emergency situations
  • Maintained detailed case documentation and coordinated with local emergency responders during critical incidents, facilitating seamless collaboration between multiple parties and serving as an advocate for my clients
  • Displayed knowledge and sensitivity to cultural needs of diverse clients within the LGBTQ+ community

Education

Master of Arts - Theology

Vanderbilt University
Nashville, TN
05-2021

Bachelor of Arts - Sociology

Spring Arbor University
Spring Arbor, MI
12-2017

Skills

  • Program management
  • Coaching and mentoring
  • Facilitation techniques
  • E-learning design
  • Adult learning theory
  • Salesforce
  • Crisis intervention
  • Microsoft Office
  • Google Suite
  • Zoho CRM

Certification

  • Certified QPR Gatekeeper Instructor, QPR Institute
  • Certified CPE Trainer, NASPA

Timeline

On-Demand Coach

Mindset Labs
08.2024 - Current

Peer Education Coordinator

Vanderbilt University
10.2023 - Current

Training Coordinator

The Trevor Project
02.2022 - 07.2023

Lifeline Crisis Counselor

The Trevor Project
02.2021 - 02.2022

Master of Arts - Theology

Vanderbilt University

Bachelor of Arts - Sociology

Spring Arbor University