Caitlin Tidwell
Certified Pharmacy Technician
Grand Prairie,TX
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients, clients, and team members. Detail-oriented with a commitment to maintaining high-quality assurance and control standards with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Inpatient Certified Pharmacy Technician
Texas Health Resources
07.2022 - Current
- Participated in hospital-wide initiatives aimed at improving patient care, such as interdisciplinary committees focused on medication safety and utilization management.
- Demonstrated versatility in supporting various hospital departments'' pharmaceutical needs, including the emergency room, intensive care unit, surgery center, and oncology clinic as needed.
- Assisted pharmacists in preparing intravenous solutions, ensuring accurate measurements and sterile techniques for optimal patient outcomes.
- Mitigated potential drug shortages by monitoring usage trends, adjusting stock levels accordingly, and promptly notifying relevant parties of any supply issues that arose.
- Promoted a culture of continuous improvement within the pharmacy department through proactive identification of workflow inefficiencies and proposing viable solutions.
- Aided in training new pharmacy technicians, serving as a knowledgeable resource and mentor for their professional development.
Lead Certified Pharmacy Technician
Kroger Pharmacy
08.2016 - 07.2022
- Reduced medication errors, implementing strict quality control measures and double-checking procedures.
- Increased pharmacy productivity through effective delegation of tasks among technicians, maximizing team performance.
- Established trust with patients by safeguarding their confidentiality as mandated by HIPAA regulations.
- Collaborated with pharmacists to ensure proper medication storage, handling, and labeling practices were maintained.
- Assisted in audits by maintaining meticulous records of controlled substances transactions and inventory balances.
- Trained and mentored new pharmacy technicians, fostering a supportive learning environment.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Certified Pharmacy Technician - Clinical Programs
Humana Pharmacy - Clinical Programs
11.2020 - 07.2021
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
- Communicated directly with doctors offices via telephone, fax and email.
- Set up and modified patient profiles to include current medications and insurance details.
Education
Associate of Arts - Nursing
Tarrant County College District
Fort Worth, TX 05.2001 -
High School Diploma -
Kennedale High School
Kennedale 05.2001 -
Skills
IV Compounding
Certification
CPhT - Certified Pharmacy Technician
Timeline
ACPE - IV Certified Pharmacy Technician
06-2023
Inpatient Certified Pharmacy Technician
Texas Health Resources
07.2022 - Current
Certified Pharmacy Technician - Clinical Programs
Humana Pharmacy - Clinical Programs
11.2020 - 07.2021
CPhT - Certified Pharmacy Technician
10-2017
TSBP - Certified Pharmacy Technician
10-2017
Lead Certified Pharmacy Technician
Kroger Pharmacy
08.2016 - 07.2022
Associate of Arts - Nursing
Tarrant County College District
05.2001 -
High School Diploma -
Kennedale High School
05.2001 -