Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlin Turcina

Westwood,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position in the nonprofit sector as a Program Assistant, Development Associate, or related role. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Employee

StealieShop
05.2025 - Current
  • I worked remotely as a customer service representative for the company, dealing with customers via email and ensuring they have a fulfilling experience shopping on the site.
  • Showed patience and understanding with customers. Developed personal connections with customers, gaining their trust and loyalty.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.

Babysitter

Independent Families
09.2018 - Current
  • Communicated positively with children and guardians.
  • Watching children of ages ranging from newborns to pre-teens.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Played games, worked on puzzles, and read books to young children.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Communicated with parents regarding children's progress and development, raising any issues.

Volunteer

The Big Event At JMU
04.2025 - 04.2025
  • I gave back to the community in Florence by cleaning the streets of litter.
  • Used strong interpersonal communication skills to convey information to others.
  • Promoted environmental awareness.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Used brooms, dustpans, trash grabbers, gloves, and bags to clean all around different neighborhoods.
  • I worked with other students from JMU, as well as students from other schools, working together to clean and give back to the community.

Employee

Ramapo Country Day Camp
06.2024 - 04.2025
  • Work as a camp counselor, working with children from 3 years old to 9 years old.
  • I worked alongside other counselors in a respectful manner and oversaw children of all ages. I helped walk the children to and from activities, as well as aiding them in completing tasks such as rock climbing, sports, swimming, tennis, horse care, and horseback riding, go-karts, etc. I was able to set an example for the children on how to interact with one another with kindness, helping them learn to share and play with other children.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
  • Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
  • Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.

Food Service Associate

Kline’s Dairy Bar
08.2024 - 01.2025
  • Worked behind the counter, working with food, food safety and sanitation. Served customers and worked the cash register.
  • Showed patience and respect while dealing with customers of a wide age range.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared visually appealing and flavorful dishes in accordance with established recipes and plating guidelines.
  • Greeted visitors, answered questions, and accepted payments.
  • Handled cash transactions with accuracy, balancing registers at the end of shifts.
  • Managed special dietary requests sensitively, adapting recipes as needed while adhering to strict allergy protocols for guest safety.
  • Expedited orders accurately and efficiently, resulting in positive customer feedback.
  • Maintained a clean and organized work environment for optimal food prep efficiency.
  • Assisted in inventory management, ensuring adequate stock levels and minimizing waste.

Teacher's Assistant

Lollipop Pre School
06.2023 - 09.2023
  • Fostered a positive and nurturing classroom environment conducive to optimal learning and growth.
  • Served as an empathetic listener when comforting upset or frustrated children while fostering resilience in handling challenging situations.
  • Mentored new teaching assistants joining the team by offering guidance on best practices within our specific classroom setting.
  • Supervised indoor and outdoor playtime activities, ensuring student safety at all times.
  • Maintained regular communication with parents regarding students'' achievements, challenges, and progress.
  • Enhanced learning experiences by incorporating hands-on activities and creative projects.
  • Organized engaging circle time sessions that included songs, movement activities, collaborative games for strengthening social skills.
  • Organized snack time and nap hours.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Collaborated with teacher to develop engaging lesson plans for the children.
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Encouraged children to interact with each other and participate in group activities.

Food Service Worker

Coldstone Creamery
03.2021 - 09.2021
  • Worked behind the counter, working with food, food safety and sanitation. Served customers and worked the cash register.
  • Showed patience and respect while dealing with customers of a wide age range.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Developed and maintained positive relationships with customers to enhance service.

Education

Diploma -

Westwood High School
Westwood, NJ
09.2018 - 06.2022

Bachelor of Arts - Political Science

James Madison University
Harrisonburg, United States
05.2001 -

Skills

Computer Skills; Adobe, Canva

Writing skills

Teamwork and collaboration

Customer service

Friendly, positive attitude

Time management

Flexible and adaptable

Dependable and responsible

Supervision and leadership

Calm under pressure

Research and analysis

Policy analysis

Timeline

Employee

StealieShop
05.2025 - Current

Volunteer

The Big Event At JMU
04.2025 - 04.2025

Food Service Associate

Kline’s Dairy Bar
08.2024 - 01.2025

Employee

Ramapo Country Day Camp
06.2024 - 04.2025

Teacher's Assistant

Lollipop Pre School
06.2023 - 09.2023

Food Service Worker

Coldstone Creamery
03.2021 - 09.2021

Babysitter

Independent Families
09.2018 - Current

Diploma -

Westwood High School
09.2018 - 06.2022

Bachelor of Arts - Political Science

James Madison University
05.2001 -

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