Caitlin Vega

JDI DANCE COMPANY

08.2016 - 05.2023

Collaborated with other instructors on curriculum development projects and interdisciplinary initiatives.
Monitored student behavior in order to maintain an effective teaching environment.
Established rules for class management and discipline, while implementing appropriate consequences for disruptive behavior.
Collaborated with other educators to develop innovative approaches to instruction.
Utilized assessment data to design instruction that effectively addressed student learning requirements.
Developed innovative strategies for resolving customer complaints and difficult situations.
Prioritized tasks and allocated resources effectively.
Identified needs of customers promptly and efficiently.
Updated and maintained databases with current information.
Displayed strong telephone etiquette, professionally handling difficult calls.
Engaged customers in conversation utilizing effective interpersonal and people skills.
Provided excellent service and attention to customers when face-to-face and through phone conversations.
Demonstrated strong problem-solving skills, resolving issues effectively and in a timely manner.
Maintained effective time management to ensure timely task completion.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Executed various administrative duties, which included filing documents and performing data entry tasks.