Participated in ongoing education programs to maintain knowledge of best practices for emergency nursing care.
Consistently exceeded performance metrics related to quality of care delivery, time management, and customer service within the emergency department.
Demonstrated proficiency in performing emergency procedures such as wound care, IV insertion, ECG interpretation, and life-saving interventions following ACLS guidelines.
Streamlined triage processes for efficient patient assessment and prioritization of care needs.
Acted as a patient advocate by effectively communicating their needs to the healthcare team and ensuring appropriate follow-up care was arranged.
Enhanced patient outcomes by providing high-quality, compassionate care in a fast-paced emergency department setting.
Provided emotional support to patients experiencing trauma or medical emergencies, ensuring a positive and compassionate environment.
Administered medications safely and accurately, adhering to established protocols and procedures.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
Educated patients and answered questions about health condition, prognosis, and treatment.
Assistant Manager
Dominos
08.2018 - 05.2022
Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
Established clear communication channels between staff members to ensure smooth workflow throughout the store
Oversaw daily financial transactions and managed cash flow to support profitability
Developed and implemented effective customer service strategies to reduce wait times and improve customer satisfaction
Hospitality Aide
White Sands
08.2020 - 11.2021
Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
Measured patient vital signs, recording body temperature, blood pressure, and heart rate
Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals
Helped maintain a positive environment by providing encouragement and support to residents
Developed trusting relationships and provided emotional support to patients and families
Responded quickly in emergency situations using appropriate interventions
Kept up-to-date on all safety protocols related to the job role