Detail-oriented professional with experience in customer service and operations. Strong communicator skilled in problem-solving and adapting to fast-paced environments. Proven ability to engage effectively with clients and support team objectives.
Overview
4
4
years of professional experience
Work History
Intern
NJ reentry corporation
Kearny
02.2026 - 04.2026
Coordinated outreach efforts to engage local community partners and resources.
Assisted with event planning, support and execution of virtual and in-person engagements.
Maintained accurate records of all activities performed throughout the internship period.
Supported data entry and maintained client records in management systems.
Retail Associate - Part Time
Marshalls, Flemington NJ
08.2024 - 11.2024
Explained products and services to help customers make informed decisions
Efficiently resolved customer return and exchange requests, balancing accuracy with a positive customer experience
Assisted customers with locating items and finding prices
Placed special orders, submitted online orders, or contacted other stores to find desired items
Retail Associate - Part time
The UPS store, Livingston NJ
05.2022 - 07.2023
Developed strong interpersonal skills through interaction with customers on a daily basis
Provided excellent customer service and support to customers in a fast-paced retail environment
Utilized problem-solving skills to resolve customer inquiries or complaints in an efficient manner
Training new employees on proper use of equipment and safety protocols