CAITLYN ALTMAN
Martin,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
WellNow Urgent Care
09.2021 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Patient Care Technician
Ascension Borgess Hospital
08.2019 - 09.2021
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Disinfected tools, equipment and surfaces between patients.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Completed necessary reports and documentation on time and to specifications.
Education
High School Diploma -
Plainwell High School
Plainwell, MI05.2018
Skills
- Patient-Focused Care
- HIPAA Compliance
- Compassionate
- Adaptable
- First Aid Certification
- Time Management
- Clinical Documentation
- Conflict resolution
- Emotional intelligence
- Mental health support
- Empathy and compassion
- De-escalation techniques
- Behavioral management
Certification
- First aid/CPR Training
Timeline
Medical Assistant
WellNow Urgent Care
09.2021 - Current
Patient Care Technician
Ascension Borgess Hospital
08.2019 - 09.2021
High School Diploma -
Plainwell High School
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