Caitlyn Anzelone
Concord,California
Summary
Dynamic barista with extensive experience at Starbucks, excelling in customer service and food safety training. Proven ability to lead teams and enhance operational efficiency while maintaining compliance with health regulations. Recognized for exceptional recipe memorization and problem-solving skills, consistently delivering high-quality specialty beverages and fostering a positive customer experience.
Overview
4
4
years of professional experience
Work History
Barista
Peets Coffee And Tea, & Santoro Coffee
Concord, California
10.2024 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ground beans for espresso shots according to individual customer specifications.
- Adhered to health department regulations concerning sanitation standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Barista Trainer
Starbucks
Clayton, California
06.2022 - 09.2024
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Adhered to health department regulations concerning sanitation standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Operated cash registers to process customer payments.
Crew Member
Five Guys
Concord, California
05.2021 - 06.2022
- Informed customers about daily specials in an engaging manner.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
Northgate High School
Walnut Creek, CA06-2022
Skills
- Customer service
- Health regulations compliance
- Recipe memorization
- Cash handling
- Order taking
- Problem solving
- Time management
- Food safety training
- Team leadership
- Cash register operation
- Verbal and written communication
- Excellent memory
Timeline
Barista
Peets Coffee And Tea, & Santoro Coffee
10.2024 - Current
Barista Trainer
Starbucks
06.2022 - 09.2024
Crew Member
Five Guys
05.2021 - 06.2022
High School Diploma -
Northgate High School
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