Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Caitlyn Boisvert

Naugatuck

Summary

Dynamic and dependable professional with a strong background in animal care at Pleasant Paws Pet Center. Proven expertise in pet grooming and medication administration, coupled with exceptional customer service skills. Successfully fostered client relationships and enhanced animal well-being through tailored care, demonstrating reliability and attention to detail in all interactions.

Overview

9
9
years of professional experience

Work History

Pet Caretaker

Pleasant Paws Pet Center
06.2023 - Current
  • Delivered exceptional pet care by providing customized exercise routines and maintaining daily schedules.
  • Addressed behavioral issues promptly using appropriate techniques based on individual pet needs and tendencies.
  • Managed scheduling and billing processes efficiently, streamlining administrative tasks for clients'' convenience.
  • Strengthened customer loyalty by consistently exceeding expectations in quality of service provided.
  • Administered medication as needed, adhering to owner instructions and veterinary guidelines.
  • Efficiently managed appointments using digital tools such as online calendars or booking systems.
  • Fostered positive relationships with clients through clear communication, professionalism, and reliability in pet care services.
  • Promoted animal well-being through regular grooming, bathing, feeding, and maintaining clean living spaces for pets.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Handled front desk operations with a focus on fulfilling client requirements.
  • Managed dog behavior to maintain tranquility and sustain an optimal play environment.
  • Upheld sanitary conditions and secured well-being of animals.

Tow Truck Driver

Eastwood Towing
01.2019 - 12.2020
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
  • Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.

Barista

Dunkin Donuts
01.2016 - 11.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

High School Diploma -

Naugatuck High School
Naugatuck, CT
06.2017

Skills

  • Animal enrichment
  • Animal health monitoring
  • Pet grooming
  • Small animal care
  • Canine behavior
  • Feline behavior
  • Pet medication administration
  • Animal handling
  • Animal restraint
  • Animal leash skills
  • Pet socialization
  • Pet nail trimming
  • Animal care
  • Basic maintenance
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Dependable and responsible
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Active listening
  • Effective communication
  • Decision-making
  • Customer communication
  • Human and animal safety
  • Appointment scheduling
  • Animal observations

Additional Information

I am A Mom of One this has taught me patience and Love like no other anything that I do, I will do with passion and devotedness. I Am the One to Get the Job Done.

Timeline

Pet Caretaker

Pleasant Paws Pet Center
06.2023 - Current

Tow Truck Driver

Eastwood Towing
01.2019 - 12.2020

Barista

Dunkin Donuts
01.2016 - 11.2019

High School Diploma -

Naugatuck High School

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Caitlyn Boisvert