Caitlyn Owenby
Kernersville,NC
Overview
7
7
years of professional experience
Work History
Optician
Eye Care Center-Kernersville, NC
07.2024 - 04.2025
- Assisted customers in selecting appropriate eyewear based on prescription, lifestyle, and fashion preferences
- Provided personalized recommendations for lens materials, coatings, and frame styles to enhance comfort and functionality
- Performed precise frame adjustments, repairs, and fittings to ensure proper alignment and comfortable wear
- Educated patients on proper contact lens insertion, removal techniques, care instructions, and hygiene practices
Optometric Technician
EYE CARE CENTER-Kernersville, NC
10.2022 - 07.2024
- Assisted in pre testing patients before exam
- Cleaning and maintaining examination equipment
- Taking patient histories
- Dispensing contact lenses
- Maintaining ophthalmic equipment
- Glasses
- Assisting customers with frame selections
- Scheduling appointments
- Ensure high quality patient care
- Handling clerical duties
- Patient and insurance billing
Front Desk
Skin Surgery Center-Greensboro, NC
11.2021 - 10.2022
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- File and maintain records.
- Schedule appointments and maintain and update appointment calendars.
- Receive payment and record receipts for services.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Front Desk
Bethany Medical Center-Winston-Salem, NC
06.2019 - 04.2021
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Complete insurance or other claim forms.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Maintain medical records, technical library, or correspondence files.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Obtained OM duties when OM was out of office
- Leader to new hires
- Hipaa trained
- EMR - Next Tech
Medical Assistant
Bethany Medical Center-Winston-Salem, NC
04.2018 - 04.2019
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prior Authorization Specialist
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Authorize drug refills and provide prescription information to pharmacies.
- Prepare and administer medications as directed by a physician.
- Show patients to examination rooms and prepare them for the physician.
Education
Medical Assisting Medical - undefined
VIRGINIA COLLEGE
Greensboro, NC03.2018
Skills
- EMR Systems
- Medical Scheduling
- Insurance Verification
- Ophthalmology Experience
- HIPAA
Timeline
Optician
Eye Care Center-Kernersville, NC
07.2024 - 04.2025
Optometric Technician
EYE CARE CENTER-Kernersville, NC
10.2022 - 07.2024
Front Desk
Skin Surgery Center-Greensboro, NC
11.2021 - 10.2022
Front Desk
Bethany Medical Center-Winston-Salem, NC
06.2019 - 04.2021
Medical Assistant
Bethany Medical Center-Winston-Salem, NC
04.2018 - 04.2019
Medical Assisting Medical - undefined
VIRGINIA COLLEGE