Hi, I’m
Caitlyn Burney
Greenleaf,ID
Everyone you will ever meet knows something you don’t.
Bill Nye, the Science Guy
Summary
Authorized to work in the US for any employer, motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
20
years of professional experience
Work History
Suds Tavern
Bar Manager
10.2018 - 08.2022
Job overview
- In charge of all scheduling and Quickbooks
- Responsible for getting money bags ready for bartenders daily
- Did all organization and inventory, as well as deep-cleaning
- Filled in on shifts nobody was available.
Albertsons
Grocery Manager
02.2017 - 10.2018
Job overview
- Started as a cashier, but that didn't last very long. Quickly moved to grocery, and soon after, made 5th key frozen foods manager. Then finally, made it to 4th key dairy manager.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Performed key tasks to promote inviting grocery store appearance.
Broadway Bar
Bartender/Server
11.2015 - 10.2016
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
ShopKo
General Merchandise Supervisor
11.2014 - 12.2015
Job overview
- Run a team of 2-10 employees on a daily basis in the larger half of the store
- In charge of merchandising, displays, backroom standards, and training
- Back up to receiving manager. Only other person in the store with capability to cover receiving shifts.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Maintained updated product knowledge to successfully educate and advise customers.
Turners Sportsfair
Bar Tender
09.2013 - 12.2014
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Turner's Sportsfair
Bartender
09.2013 - 08.2014
Job overview
- In charge of opening and closing bar, handling all transactions, handling all security concerns, organizing events, and the number one: customer service.
ShopKo
Presentation Specialist
02.2013 - 06.2014
Job overview
- Set up floor displays and new merchandise
- Supervise other employees
- General customer service, including occasional cashiering
Schooners Pub & Grill
Bar Tender and Cocktail Waitress
05.2011 - 01.2013
Job overview
- Open and close the restaurant and bar on my own
- Take food orders and serve food
- Serve and mix drinks
Schooners Pub & Grill
Assistant Manager
05.2011 - 11.2011
Job overview
- Care for developmentally disabled adults in my home
- Feed, bathe, dress, medicate, etc
- General housekeeping
Qwest Communications
Customer Care
03.2011 - 11.2011
Job overview
- Answer customer service calls
- Address an array of issues from technical to billing
- Take payments and make payment arrangments
Donnie Macs Cuisine
Hostess/Server
07.2009 - 05.2010
Job overview
- Waited on multiple tables at a time in a high-stress environment
- In charge of a portion of weekly cleaning
- Helped run the restaurant after the manager quit
Education
Oliver Finley Academy of CosmetologyGarden City, ID
Esthetician's License from Esthetics
06.2015
Notus High School
2006
Skills
- Schedule Crew Members
- Organizational Abilities
- Strategic Planning
- Operational Standards
- Operational Efficiency
- Customer Interaction
- Overstock Strategy
- Expense Tracking
- Process Development and Streamlining
- Manage Operations
- Payroll Administration and Timekeeping
- Price Structuring
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bar Manager
Suds Tavern
10.2018 - 08.2022
Grocery Manager
Albertsons
02.2017 - 10.2018
Bartender/Server
Broadway Bar
11.2015 - 10.2016
General Merchandise Supervisor
ShopKo
11.2014 - 12.2015
Bar Tender
Turners Sportsfair
09.2013 - 12.2014
Bartender
Turner's Sportsfair
09.2013 - 08.2014
Presentation Specialist
ShopKo
02.2013 - 06.2014
Bar Tender and Cocktail Waitress
Schooners Pub & Grill
05.2011 - 01.2013
Assistant Manager
Schooners Pub & Grill
05.2011 - 11.2011
Customer Care
Qwest Communications
03.2011 - 11.2011
Hostess/Server
Donnie Macs Cuisine
07.2009 - 05.2010
Oliver Finley Academy of Cosmetology
Esthetician's License from Esthetics
Notus High School
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