Caitlyn Carroll
Sevierville,TN
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Dresser
Four Sisters Photography
2023.05 - Current
- Established trust with clients by consistently delivering prompt, reliable assistance throughout their entire photography experience.
- Adjusted clothing once customer was dressed, making sure all garments fit properly and looked perfect.
- Maintained positive, professional attitude during long shoots and when dealing with difficult people.
- Tracked all clothing and accessories used in photo shoots.
- Enhanced client wardrobe options by recommending complementary accessories and clothing pieces.
- Resolved any clothing or fitting issues quickly, making sure customer was comfortable and satisfied.
- Conducted regular inventory checks to maintain up-to-date knowledge of available stock items and outfits.
- Improved customer satisfaction by providing personalized and attentive service during fittings and alterations.
- Assisted clients in selecting appropriate garments for various occasions, ensuring suitable style and fit.
- Maintained costumes by performing regular dry cleaning and ironing of garments.
- Maintained a clean, welcoming environment in the dressing area, promoting positive customer experiences.
- Determined proper shoes, jewelry, head wear, and other accessories to complement designer outfits.
Sales Associate-stock-display Organizer-cashier
Hobby Lobby
2021.09 - 2022.05
- I built displays, filled in shelves with retail stock
- Recovered merchandise from front, unloaded and sorted stock in stockroom and filled in cashier as needed
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Set and achieved company defined sales goals
- Prepared merchandise for sales floor by pricing or tagging
- Answered customer questions about sizing, accessories, and merchandise care
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Engaged with customers to build rapport and loyalty
- Helped customers locate products and checked store system for merchandise at other sites
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Informed customers of promotions to increase sales productivity and volume
Stock Clerk
Walmart
2019.02 - 2020.09
- Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns
- Placed special customer orders for custom or special order merchandise
- Processed and packaged stock items for customer purchases
- Maintained effective team member communication
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays
- Conducted inventory and restocked items throughout day
- Checked and pulled defective or expired products from shelves
- Unloaded, sorted and stocked merchandise according to store layout and product placement
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Blocked and faced products on displays and shelves in accordance with company policy
- Removed debris and packaging from boxes and separated for recycling or disposal
Education
High School Diploma -
Ghristian Liberty Academy
Arlington Heights, IL06.2019
Skills
- Excellent People Skills
- Social Perceptiveness
- Sales Trends
- Product Promotion
- Merchandise Display
- Stockroom Upkeep
- Cleaning Technique
- Stockroom Organizing
- Territory Assignments
- Safety Methods
- Shipping and Receiving
- Customer Relationship
Additional Information
I get along with people but I dislike being in the company of those who thrive on drama and chaos. I grew up as an only child so I never learned to argue or fight. I am not an outspoken person but I am friendly. I help people in need as much as I can. I also respect my elders.
Timeline
Dresser
Four Sisters Photography
2023.05 - Current
Sales Associate-stock-display Organizer-cashier
Hobby Lobby
2021.09 - 2022.05
Stock Clerk
Walmart
2019.02 - 2020.09
High School Diploma -
Ghristian Liberty Academy
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