My main goal is to graduate college and further my education. I am hoping that working in different fields will help better develop my skills for my future occupation.
Work Background:
Working at Joann Fabrics & Crafts taught me how to be an independent leader. At my work, my co-workers depend on me to use my critical thinking skills and friendly service to help our team. My main personal goal is to help others, even if it may be small such as finding a specific item. My motto is to work as efficient as possible in the most friendliest way.
Volunteering:
Multiple times in the past I have volunteered for multiple different organizations. At the moment, I currently volunteer at Williamson Medical Center at the adult emergency room helping nurses. I also have volunteered for Nashville Cat Rescue, helping clean cat cages and give a better chance at a cat's adoption.
Personal Hobbies:
Creativity is my passion. I enjoy making things; drawing, painting, sewing, writing stories, and more. My creativity helps me think outside the box, which can help when fixing difficult situations a customer may have.
Overview
3
3
years of professional experience
Work History
Part Time Associate
JOANN Fabrics and Crafts
11.2023 - Current
Communicating with my co-workers as a team to best satisfy our customers.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Being able to work a cash register, exchange cash, and bag items
Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Providing helpful information to customers about a specific item or hobby.
Cleaning and organizing our store.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Working at an efficient fast pace while being friendly and helpful
Crew Member
Sonics Drive In
07.2021 - 08.2021
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Education
No Degree -
Columbia State Community College
Franklin, TN
08-2027
High School Diploma -
Nolensville High School
Nolensville, TN
05-2024
Skills
Customer service
Time management
Attention to detail
Computer skills
Friendly customer interaction
Customer engagement
Cash handling
Decision-making
Complex Problem-solving
Flexible schedule
Product knowledge
Leadership qualities
Timeline
Part Time Associate
JOANN Fabrics and Crafts
11.2023 - Current
Crew Member
Sonics Drive In
07.2021 - 08.2021
No Degree -
Columbia State Community College
High School Diploma -
Nolensville High School
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