Caitlyn Cotto
Mann Orthodontics
Riverview,Fl
1
Certification
8
years of professional experience
Dedicated and compassionate healthcare professional with a strong work ethic and extensive experience in providing high-quality patient care and exceptional customer service. Reliable, attentive, and detail-oriented, with strong communication and teamwork skills. Committed to creating a positive, respectful, and supportive experience for patients while maintaining professionalism, efficiency, and confidentiality in fast-paced healthcare environments.
Work History
Dental Assistant
11 Months- Supported the orthodontist during treatment sessions, providing chair-side assistance.
- Executed sterilization of dental instruments, ensuring compliance with infection control protocols.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Instructed patients on oral hygiene practices and provided clear post-treatment care instructions to enhance recovery.
- Scheduled appointments and maintained organized patient records using digital management systems.
- Teamed with colleagues to optimize clinic operations, facilitating smoother patient flow.
Patient Care Technician
3 Years 6 Months- Monitored vital signs and promptly reported changes to nursing staff for timely interventions.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted in monitoring vital signs and reporting changes to nursing staff.
- Supported daily living activities for patients, contributing to their overall comfort and well-being.
- Supported daily living activities for patients, enhancing their quality of life.
- Executed infection control protocols to ensure a safe healthcare environment for patients and staff.
- Participated in infection control protocols to maintain a safe healthcare environment.
- Maintained cleanliness and organization of patient care areas and equipment.
Deep Water Lifeguard
4 Years 7 Months- Ensured swimmer safety through vigilant monitoring of deep water areas.
- Responded to emergencies with effective rescue techniques and first aid.
- Conducted safety drills to ensure team readiness and response effectiveness.
- Conducted regular safety drills to maintain readiness among team members.
- Collaborated with park management to establish and implement safety policies and guidelines.
- Reduced the number of preventable accidents by proactively addressing unsafe behaviors among swimmers.
- Maintained safe aquatic environment through vigilant surveillance and adherence to established protocols.
Camp Counselor
6 Years 4 Months- Developed and implemented creative lesson plans that engaged campers and enriched their learning experiences.
- Facilitated team-building exercises that strengthened collaboration and built friendships among campers.
- Resolved conflicts between campers, fostering a supportive camp environment through effective mediation.
- Resolved conflicts between campers, promoting a positive camp environment through effective mediation techniques.
- Engaged with children in various activities at camp to support their development. of varying age, interest, skill, and developmental levels.
- Collaborated with staff to improve operational efficiency, streamlining activity schedules for better resource management.
Cashier
3 Months- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Managed cash register operations, ensuring accuracy and accountability of cash handling.
- Delivered exceptional customer service, effectively resolving inquiries and complaints to enhance customer satisfaction.
- Trained new cashiers on operational procedures and customer engagement techniques, improving team readiness.
- Maintained cleanliness and organization of checkout area, enhancing shopping experience.
Food and Beverage Associate
1 Year 7 Months- Delivered exceptional customer service by efficiently handling orders and addressing inquiries.
- Maintained cleanliness and organization of dining and service areas, enhancing guest satisfaction.
- Assisted in food preparation, ensuring adherence to safety and quality standards.
- Collaborated with team members to streamline operations during peak hours, increasing service efficiency.
- Operated cash register for transactions with high accuracy, ensuring smooth payment processes.
Education
High School Diploma
Skills
CPR Certified
Confidentiality / HIPAA compliance
Compassionate patient care
Time management and prioritization
Problem solving
Patient education
Active listening
Conflict resolution
Cultural sensitivity
Team collaboration
Adaptability and flexibility
Professional communication
Customer engagement
Ability to work under pressure
Certification
CPR
Blood borne pathogens
Infection control and prevention
Timeline
Dental Assistant
Mann Orthodontics
10.2025 - 09.2026Read More
Patient Care Technician
Hca Brandon Florida
04.2022 - 10.2025Read More
Cashier
Circkle K
05.2020 - 08.2020Read More
Deep Water Lifeguard
Adventure Island Family Fun Park
03.2020 - 10.2024Read More
Food and Beverage Associate
Panera Bread
08.2018 - 03.2020Read More
Camp Counselor
Ymca Camp Cristina
04.2018 - 08.2024Read More
Spoto High School
High School Diploma
Read More