Caitlyn De La Torre
Walnut Grove,CA
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Area Manager - Property Management
BoaVida Communities
07.2020 - 04.2025
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles. Providing ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes by addressing any concerns and resolving them in a timely manner.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards. Coordinating with maintenance staff to ensure timely completion of any repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors. Maintaining positive relationships across all properties.
- Established strong relationships with local authorities, ensuring prompt attention to matters affecting the property's operations.
- Coordinated with legal counsel to handle eviction processes & tenant disputes smoothly and professionally.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Enhanced security measures, significantly reducing incidents on property premises.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
After School Coordinator
Beyond the Bell, Youth Development Program
01.2021 - 12.2023
- Created fun, age-appropriate activities for school-age children.
- Managed behavioral issues and used positive behavior strategies for students.
- Supervised students during outdoor exercise periods, monitoring group, and individual safety.
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
- Implemented student safety measures across program to minimize accidents.
- Led professional development workshops for staff members, ensuring consistent instructional practices across the program.
- Managed schedules and coordinated resources for efficient use of time, space, and materials in the program.
- Managed budget allocations for supplies, equipment, and staffing while maintaining fiscal responsibility.
- Implemented creative lesson plans that catered to diverse learning needs, improving overall student comprehension.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Maintained records of attendance
Operations Manager
Movers With Maneuvers
01.2012 - 04.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Resolve conflicts from customers and employees
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Customer service
- Training and coaching
- Conflict management
- Team leadership
- Attention to detail
- Customer relations
- Strategic planning
- Policy enforcement
- Recruiting and hiring
Certification
- Licensed Mobile Home Sales Person
- CPI Certified
- First Aid Certified
- CPR Certified
- SafeServ
- Mandated Reporter
Languages
Spanish
Professional Working
Timeline
After School Coordinator
Beyond the Bell, Youth Development Program
01.2021 - 12.2023
Area Manager - Property Management
BoaVida Communities
07.2020 - 04.2025
Operations Manager
Movers With Maneuvers
01.2012 - 04.2018
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