Summary
Overview
Work History
Education
Skills
Timeline
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Caitlyn Edge

Midland,TX

Summary

Dynamic leader with a proven track record in excelling in strategic planning and organizational leadership. Enhanced customer satisfaction and increased revenue through effective crisis management and relationship building. Skilled in payroll administration, employee relations, accounts receivable, accounts payable, accounting and fostering a collaborative environment that drives performance and operational excellence.

Overview

8
8
years of professional experience

Work History

President

Edge Industries
08.2017 - 04.2025
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Managed journal entries, collection efforts, reconciliations, and payroll processing.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Completed bi-weekly payroll for company employees.
  • Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Managed successful audits by collaborating effectively with internal and external auditors.
  • Reduced discrepancies in financial data with thorough account reconciliations and adjustments.

Education

High School Diploma -

Robert E Lee High School
Midland
05-2012

Skills

  • Organizational leadership
  • Strategic planning
  • Employee relations
  • Payroll administration
  • Operations management
  • Sales and marketing
  • Business development
  • HR policies and procedures
  • Microsoft office proficiency
  • Employee onboarding
  • Accounts receivable and payable
  • Bookkeeping

Timeline

President

Edge Industries
08.2017 - 04.2025

High School Diploma -

Robert E Lee High School