Caitlyn E Walsh
Taunton,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable and compassionate [ Guidance Secretary ] offering expertise in planning activities, maintaining safety and improving behavior. Well-versed in needs and behaviors of children between ages of [5 years old ] and [10 years old]. Skilled at coordinating events, directing craft times and setting up field trips to offer children numerous learning opportunities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Guidance Secretary] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Recess Aide
Taunton Public Schools
02.2023 - Current
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Encouraged children's emotional and social development.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
CNA
Atria Senior Living
01.2016 - 01.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Educated patients and family members on best home care practices for healing and recovery.
- Documented patient information and care activities in electronic health record.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
ER Registration Clerk
Morton Hospital
01.2012 - 01.2016
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Prepared and processed patient referrals and transfer requests.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Registered and verified patient records before triage with most up-to-date information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Processed medical insurance claims and payments.
- Conducted patient intake interviews, recording and documenting relevant information.
- Managed office bookkeeping with insurance billing and patient payments.
- Received and routed laboratory results to correct clinical staff members.
Education
No Degree - Nursing
Regis College
Weston, MANo Degree - Veterinary Technology
New England Institute of Technology
East Greenwich, RIHigh School Diploma -
Taunton High School
Taunton, MA06.2010
Skills
- Group and Individual Care
- Microsoft Office
- Caring and Responsible
- Coordination and Teamwork
- Process Monitoring and Improvement
- Plan Activities
- Social and Emotional Development
- Planning and Leading Activities
- Calendaring and Scheduling
- Lunch Supervision
- Educational Settings
- Observing and Monitoring Behavior
- Data Entry Documentation
- Office Management
- Confidentiality and Data Protection
- Microsoft Outlook
- Sorting and Labeling
- Detailed Meeting Minutes
- Document Retrieval
- Multi-Line Telephone Systems
- McAfee
- Appointment Scheduling Software
- Database Organization
- High-Volume Phone Inquiries
Timeline
Recess Aide
Taunton Public Schools
02.2023 - Current
CNA
Atria Senior Living
01.2016 - 01.2021
ER Registration Clerk
Morton Hospital
01.2012 - 01.2016
No Degree - Nursing
Regis College
No Degree - Veterinary Technology
New England Institute of Technology
High School Diploma -
Taunton High School
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