Summary
Overview
Work History
Education
Skills
Timeline
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Caitlyn Fisher

Franklin,TN

Summary

Compassionate and attentive with a passion for leaving a positive impact on clients' lives. Dedicated to client education and effective administration of resources. Offers a client-focused practice style that emphasizes the well-being and autonomy of clients. Demonstrates a history of building a strong rapport with clients while maintaining appropriate boundaries. Successful at helping clients unravel physical, mental, and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios.

Overview

5
5
years of professional experience

Work History

Masters Level Clinical Intern

SHEchiatry
05.2024 - Current
  • Participate in ongoing professional development opportunities to stay current on best practices within the field of mental health counseling.
  • Contribute to a positive therapeutic environment through empathetic listening and non-judgmental support for clients'' emotional experiences.
  • Co-facilitate group therapy sessions, promoting peer support while addressing shared issues among participants.
  • Participate in regular supervision sessions, receiving feedback to improve professional skills and knowledge continually.

Junior Ambassador Volunteer

Songs For Sound Foundation
01.2019 - Current
  • Serve as organization junior ambassador at various charity events, promoting mission and values.
  • Guide individuals with the tools and resources necessary.
  • Approach issues proactively to best meet current and future community needs.
  • Represent the organization positively and professionally while providing the community with much-needed services.

Administrative Care Manager

Volunteer Behavioral Health
09.2023 - 04.2024
  • Updated client documentation for accurate, compliant, and current records.
  • Used therapeutic communication techniques to build rapport.
  • Collaborated with other healthcare professionals to coordinate care plans and implement continuity of care.
  • Interacted with clients to assist in gaining insight, defining goals, and planning action to achieve effective personal development and adjustment.
  • Evaluated goals, as well as mental and practical conditions, to develop individualized courses of treatment.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Arranged transportation and documented details of discharge transition plans.
  • Reviewed medications and scheduled medication and therapy appointments.
  • Educated patients on proper medication use.
  • Assisted with medication management.

Dental Receptionist

Titan Dental
06.2023 - 09.2023


  • Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Helped patients complete necessary medical forms and documentation.
  • Completed new patient registrations in software to create accurate and comprehensive records.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed patient billing processes for timely, accurate payments.

Education

Master of Social Work - Social Work

The Ohio State University
Columbus, OH
05.2025

Bachelor of Science - Psychology

Lipscomb University
Nashville TN
05.2023

Bachelor of Arts - Psychology

Samford University
Birmingham, AL

Skills

  • Empathy and compassion
  • CPR Certified - February 2024
  • Analytical Thinking
  • Psychopharmacology Knowledge
  • Trauma-Informed Care
  • Rapport Building
  • Medical Records Maintenance
  • Medical Chart Documentation
  • HIPAA Requirements
  • Treatment Plan Development
  • Psychological Interventions
  • Care Coordination
  • Treatment Coordination

Timeline

Masters Level Clinical Intern

SHEchiatry
05.2024 - Current

Administrative Care Manager

Volunteer Behavioral Health
09.2023 - 04.2024

Dental Receptionist

Titan Dental
06.2023 - 09.2023

Junior Ambassador Volunteer

Songs For Sound Foundation
01.2019 - Current

Master of Social Work - Social Work

The Ohio State University

Bachelor of Science - Psychology

Lipscomb University

Bachelor of Arts - Psychology

Samford University

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Caitlyn Fisher