Summary
Overview
Work History
Education
Skills
Timeline
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Caitlyn Green

Food And Beverage
Casa Grande,AZ

Summary

Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event. Knowledgeable about handling special dietary requirements and general food safety standards

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Server

Windsong Lodge
6 2023 - 06.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Created relationships with guests over the period of their stays and maintained sufficient knowledge of the surrounding area to ensure the quality of their stays
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server/ Banquet Server

Cottonwood Country Club
07.2022 - 05.2023
  • Responded to guest inquiries and requests promptly and courteously.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Increased sales significantly by upselling higher-end products to customers.

Server

Olive Garden
12.2021 - 07.2022
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Secretary

Organic Construction
05.2021 - 09.2021
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.

Shift Lead

Blaze Pizza
02.2020 - 02.2021
  • Worked well independently and on a team to solve problems
  • Organized and prioritized work to complete assignments in a timely, efficient manner
  • Managed team throughout shifts
  • Supervised other staff during shifts worked
  • Worked up to a shift lead position in a fast-paced food environment

Expediter/ Waitress

Cottonwood Country Club, Sun Lakes
06.2017 - 12.2019
  • Served as a friendly, hardworking, and punctual employee
  • Ensured the orders were out in a timely manner
  • Made costumers feel welcomed and made sure guests had a great experience
  • Ensured food quality before delivery
  • Experience working front of house and back of house
  • Experience working as bar back

Education

Bachelor of Science - Environmental Science

Loyola University New Orleans
New Orleans, LA
07.2019 - 05.2020

High School Diploma -

Florence High School
Florence, AZ
08.2015 - 05.2019

Skills

Excellent Customer Service Skills

Multitasking Skills

Teamwork Skills

Highly responsible and reliable

Adaptability

Leadership

Communication Skills

Fine Dining Service

Safe Food Handling

Timeline

Server/ Banquet Server

Cottonwood Country Club
07.2022 - 05.2023

Server

Olive Garden
12.2021 - 07.2022

Secretary

Organic Construction
05.2021 - 09.2021

Shift Lead

Blaze Pizza
02.2020 - 02.2021

Bachelor of Science - Environmental Science

Loyola University New Orleans
07.2019 - 05.2020

Expediter/ Waitress

Cottonwood Country Club, Sun Lakes
06.2017 - 12.2019

High School Diploma -

Florence High School
08.2015 - 05.2019

Server

Windsong Lodge
6 2023 - 06.2024

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Caitlyn GreenFood And Beverage