Caitlyn Griffin
Aloha,,OR
Summary
Human Resources professional with three years of experience in HR and business administration, along with over six years in customer service. Proven skills in new hire training, team dynamics, and HRIS management. Proficient in ensuring efficiency, committed to leveraging interpersonal skills to enhance employee engagement, and supporting organizational success.
Overview
12
12
years of professional experience
Work History
Temporary Administrative Support Specialist
Robert Half
Hillsboro, Oregon
10.2025 - Current
- Provides transitional support for the Administrative Support Specialist, pending permanent recruitment by the City of Hillsboro.
- Facilitate office-opening duties, ensuring seamless operations from day one and delivering HR administrative support to employees and guests alike. Maintained reception area to create a positive first impression for guests.
- Coordinating meeting rooms and scheduling Teams meetings for efficient operations. Developing meeting agendas to enhance focus and productivity. Oversee HR calendar management to streamline appointments and events. Prepare ID badges and benefit orientation materials to support new employee integration. Distribute parking passes for individuals requiring accommodation due to medical conditions.
- Oversee front desk activities, welcoming guests, and addressing their inquiries. Handle incoming phone calls, directing them to the relevant HR staff efficiently. Maintain the organization of the General HR Inbox and personal email correspondence. Manage the distribution of physical office mail to support daily operations.
- Support auditing processes for personnel record retention and organization, alongside verifying and scanning Section 2 I-9 documentation
Temporary Reception Cover
Mulberry Talent Partners (People 2.0)
Portland, Oregon
10.2025 - 10.2025
- This role was for temporary reception cover at the Portland Tillamook Outpost location, as needed.
- Executed office-opening duties, ensuring smooth operations from day one. Arranged meeting rooms and refreshed the reception area to create a welcoming environment.
- Activated computer systems for Teams chat and camera access in Portland and Tillamook offices. Managed the company phone to handle mail deliveries efficiently.
- Greeted guests, assisting with their needs and inquiries. Directed phone inquiries to appropriate personnel, enhancing communication flow. Maintained the cleanliness of the Employee Kitchen and R&D kitchen at day's end.
Temporary Administrative (Legal) Assistant
Mulberry Talent Partners (People 2.0)
Lake Oswego, Oregon
08.2025 - 09.2025
- Provided temporary administrative support at Buckley Law P.C.; managed legal document retrieval and delivery.
- Streamlined email processing and document filing for family law teams, ensuring efficient communication and record-keeping.
- Drafted and proofread critical legal documents with precision, supporting attorneys in client and court communications. For the assigned attorneys to further alter. Created fillable PDF forms in Adobe Acrobat.
- I took intake calls for potential new clients, ran conflict-of-interest reports in Coyote, informed potential clients of the costs, and determined the urgency and type of each case. I also set up consultation appointments with department attorneys and created new clients and cases in Coyote.
HR Assistant
Dr. Martens AirWair USA LLC.
Portland, United States
12.2021 - 12.2024
- The position was closed in December 2024 due to company-wide, market-driven layoffs.
- Researched, built a proposal, and managed the regional rollout for a new integrated I-9 vendor, resulting in cost savings of $5,000 annually.
- Created SOPs for HR and retail fleet; trained six HR assistants, and conducted live training for regional managers, and store managers on HR processes.
- Tested and supported the launch of the global Human Resources Information System (HRIS), Ceridian Dayforce, while maintaining the legacy HRIS, PayNW.
- Partnered with the payroll department to ensure an accurate and efficient weekly and biweekly payroll process totaling over 800 employees spanning more than 28 states and Canada, including over 300 seasonal retail workers per peak season.
- Built letters for all new hire offers, promotions, and separations using DocuSign. Ensured that federal, state, and municipal documents for employees across 28+ states were up to date. Conducted virtual and in-person I-9s for all corporate employees, including international hires.
- I participated in the culture team (Rebel Soles) and the DEI task force.
Temporary Human Resources Assistant
Impact Recruiting LLC
Portland, United States
10.2021 - 11.2021
- This role was for temporary, seasonal cover at Dr. Martens AirWair USA LLC, which turned into a permanent position with the company.
- Assisted with processing employee-related paperwork and data entry for new hires, changes, and terminations, including processing data entry in HR and Payroll systems, as well as other ancillary systems for terminations, sent out separation letters to departing employees, and processed manual term entries in various systems.
- Sent all employee status change forms for each employee's action. Pulled all terminated employee personnel files, uploaded any final paperwork, and archived them into term folders.
- Followed up with employees who were missing beneficiary information, updating the data in the appropriate systems. Processed required data purges in line with legal requirements (e.g., I-9 system) weekly. Assisted the HR team with processing incoming mail.
Cashier/Sales Associate
Craft Warehouse
Beaverton, United States
02.2015 - 09.2021
- Created a step-by-step payroll manual for the company.
- I took the initiative to lead and participate in a project to clean and organize the register area, delegating work to other cashiers.
- Assisted customers and new hires in navigating the store, rang up purchases, counted tills at the end of the day, and cleaned assigned areas of the store.
- Merchandised products and counseled customers on crafting projects; made displays for the bead department, and created ideas for weekend projects.
- Assisted in the launching of the store from the ground up, ensured all inventory data was accessible, folded, and merchandised displays for the quilting department, knitting, and needlepoint department; priced, backtagged, and displayed beading products to provide visual appeal.
Administrative Assistant
Kurotani North America
Portland, United States
05.2014 - 11.2014
- Processed emails and paperwork, checked information, called suppliers and shipping companies, and filled out payment documents for approval.
- Assisted the business manager with her workload and took on her duties when she left for Japan.
Education
Bachelor of Arts - Business Administration: Human Resource Management
Portland State University
Portland, OR06.2021
General Studies Associate Degree -
Portland Community College
Portland, OR06.2016
Skills
Basic skills:
- Human resource management
- HRIS database management
- HR policies compliance
- File management
- Administrative assistance
- Teamwork and collaboration
- User support
- Troubleshooting
- Proofreading
Technical skills:
- E-Verify
- Asana
- Adobe Acrobat
- SharePoint
- HRIS (Paychex, Onemint/PayNW, & Ceridian Dayforce)
- WordPerfect
- Coyote
- NetDocuments
References
References available upon request.
Timeline
Temporary Administrative Support Specialist
Robert Half
10.2025 - Current
Temporary Reception Cover
Mulberry Talent Partners (People 2.0)
10.2025 - 10.2025
Temporary Administrative (Legal) Assistant
Mulberry Talent Partners (People 2.0)
08.2025 - 09.2025
HR Assistant
Dr. Martens AirWair USA LLC.
12.2021 - 12.2024
Temporary Human Resources Assistant
Impact Recruiting LLC
10.2021 - 11.2021
Cashier/Sales Associate
Craft Warehouse
02.2015 - 09.2021
Administrative Assistant
Kurotani North America
05.2014 - 11.2014
Bachelor of Arts - Business Administration: Human Resource Management
Portland State University
General Studies Associate Degree -
Portland Community College