Caitlyn Guajardo
Alvin,TX
Summary
Detail-oriented graduate skilled in managing logistics and enhancing team efficiency. Experience in customer service and medical coordination demonstrates a commitment to operational excellence and adaptability in diverse environments. Aiming to apply these strengths in a dynamic role within the healthcare industry.
Overview
5
5
years of professional experience
Work History
Coordinator 2
UTMB - Center for Polar Medical Operations
Galveston, Texas
05.2023 - Current
- Review participant medical charts to dispatch suitable medical packets for Antarctic work.
- Sent lab kits to participants promptly to ensure timely participation.
- Forward participants' medical charts to on-ice medical providers upon arrival for accurate assessments.
- Provide support to the nurses as needed to enhance team efficiency.
- Assist with scheduling medical and dental appointments for participants here in Galveston
Front Desk Staff
Iron Works Health Club
07.2022 - 12.2022
- Delivered friendly customer service to enhance member satisfaction.
- Answered phone calls promptly to address inquiries.
- Triage customer complaints regarding accounts to prevent escalation.
- Onboarded new club members efficiently to ensure smooth integration.
Medical Records File Clerk
Huntsville Pediatric & Adult Medicine
05.2021 - 08.2021
- Pulled patient charts for appointments, messages, and prescriptions to support timely patient care.
- Maintained organized medical records file room to enhance accessibility for staff and improve patient service.
- Processed documents and projects to enhance workflow efficiency.
- Organized department materials and resources to foster a professional environment.
Education
Bachelor of Business Administration - Management
Sam Houston State University
Huntsville, TX12-2022
Skills
- Accounts payable expertise
- Lab kit coordination
- Time management
- Customer service
- Adaptability and flexibility
- E-procurement knowledge
- Kronos timekeeping
- Travel and expense reporting
- Appointment scheduling
- Data entry
- Healthcare software training
- Workforce management
- Discipline
- Epic view training
- Travel Reporting
- Appointment Management
- Data Management
- Discipline
- Epic View Training
Volunteer Experience
- Rita B. Huff Animal Shelter, Provided companionship to dogs in need; took them on walks and played with them to provide exercise and help them feel loved; bathed them
- Huntsville Hornets Soccer Club, Helped coach youth soccer practices and worked concessions during youth soccer games
- FC Dallas Youth Soccer Camp, Assisted with coaching youth soccer camp by running drills and exercises
- North Texas Food Pantry, Helped organize food supply and filled bags with food for those in need
- Christ the Redeemer, Provided support for Vacation Bible School where needed
Athletics And Leadership
- Served in a leadership role throughout club, high school, and collegiate soccer career
- Peer role model for work ethic and often sought out by teammates to help them improve performance on the field
- Committed approximately 25 hours per week to training, watching film, game plan and strategy meetings, travel, and playing matches while maintaining a full course load
- IMG150 watch list and Winter High School All-American Watch List
- Four-year letter winner at Sachse High School 08/01/15 - 05/01/18
- District Champions 08/01/15 - 05/01/17
- District 10-6A MVP, Dallas Morning News First Team All-Area, Team Co MVP 05/01/17
- Team Hustle Award and First Team All-District 05/01/16
- Regional semi-finalist and All-District second-team selection 05/01/15
Timeline
Coordinator 2
UTMB - Center for Polar Medical Operations
05.2023 - Current
Front Desk Staff
Iron Works Health Club
07.2022 - 12.2022
Medical Records File Clerk
Huntsville Pediatric & Adult Medicine
05.2021 - 08.2021
Bachelor of Business Administration - Management
Sam Houston State University