Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Caitlyn Halford

College Station,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

7
7
years of professional experience

Work History

Leasing Manager

Park West
College Station, Texas
06.2023 - Current
  • Attends to prospects and residents needs and desires
  • Leased a 3,400 bed property to 100% occupancy
  • Developed occupancy-increasing strategies through effective marketing campaigns
  • Reviewed applications from prospective tenants; conducted background checks and credit history reviews
  • Ensured compliance with all state and local laws regarding fair housing practices
  • Ensured that all paperwork was completed correctly prior to signing leases
  • Conducted market research to identify potential tenants and rental rates
  • Provided customer service support to ensure satisfaction throughout the tenancy period
  • Organized promotional activities such as open houses or special events to attract new renters
  • Trained staff on compliance, policies and procedures to maximize success
  • Increased occupancy through dynamic marketing initiatives
  • Received, checked and processed applications for new leases
  • Oversaw the leasing process from initial inquiry to lease signing, ensuring a smooth experience

Leasing Specialist

1879 Apartments
Huntsville, Texas
10.2019 - 05.2023
  • Attends to prospects and residents needs and desires
  • Works hard to learn required tasks quickly to maximize performance
  • Stays informed of company updates from leadership
  • Looks for ways to go above and beyond job requirements
  • Assists newly hired team members by explaining company procedures and safety requirements
  • Conducts tours of the apartment complex for prospective residents
  • Learns and works quickly with technology
  • Upheld high standards of productivity and quality in operations
  • Addressed prospect's and resident's needs, responding to specific requests
  • Greeted incoming customers and provided expert sales and service to drive revenue
  • Sold various apartments by explaining unique features and educating prospects about the community
  • Engaged prospects in friendly, professional dialogue to determine needs

Leasing and Marketing Manager Trainee

1879 Apartments
Huntsville, Texas
01.2021 - 05.2023
  • Trained leasing specialists on leasing procedures
  • In charge of planning marketing events on property and campus
  • Closed out leases and helped leasing specialists close out leases
  • Tended to prospects and residents needs and wants
  • Generated leases and ensured that all leases were correct before approval
  • Managed the social media for the community on a regular basis including posting daily on Instagram and Facebook as well as creating Ticktocks
  • Surpassed leasing and sales goals
  • Tracked renewals and new leases
  • Organized events and activities to attract new tenants and retain existing ones
  • Determined consumer needs to provide products and services appealing to larger market
  • Maintained positive working relationship with fellow staff and management

Sales Associate

Fresh Pickens
Fredericksburg, Texas
03.2017 - 08.2019
  • Helped customers find specific products, answered questions and offered product advice
  • Built and maintained relationships with peers and upper management to drive team success
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Assisted teammates with sales-processing tasks to meet daily sales goals
  • Developed trusting relationships with customers by making personal connections
  • Stayed up to date on company products and services to support sales objectives

Education

Bachelor of Science - Kinesiology And Business

Sam Houston State University
Huntsville, TX
05.2023

Skills

  • Organized
  • Flexible Schedule
  • Willingness to Learn
  • Money Handling
  • Independency
  • Fair Housing
  • Leadership
  • Reliable
  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Clear Communication
  • Computer Skills
  • Problem-Solving
  • Goal oriented
  • Marketing expertise
  • Telephone sales
  • Department Oversight
  • Social Media Marketing
  • Client Relations

References

  • Halea Slenk, Assistant Community Manager, (979) 402-7865, hslenk@tmo.com
  • Shelby Klehm, Travel Area Manager, (713) 302-7708, Shelby.klehm@cardinalgroup.com
  • Hallie Redford, Community Manager, (979) 571-4266, hredford@tmo.com

Accomplishments

  • Leased a 3,400 bed property quicker than ever before and before any other property in the market
  • Leasing manager for the largest student housing property in the nation

Timeline

Leasing Manager

Park West
06.2023 - Current

Leasing and Marketing Manager Trainee

1879 Apartments
01.2021 - 05.2023

Leasing Specialist

1879 Apartments
10.2019 - 05.2023

Sales Associate

Fresh Pickens
03.2017 - 08.2019

Bachelor of Science - Kinesiology And Business

Sam Houston State University

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Caitlyn Halford