Caitlyn Hughes
Green Cove Springs,FL
Summary
Hardworking individual with over a year of management experience, and over five years of customer service skills. Experience in fast-paced work environments, time management skills, and proven multitasking abilities. Honed skills in effective communications and experience in working collaboratively. Commitment to maintaining professional relationships with customers and team members to increase profitability and drive positive business results and a proactive and solutions-oriented mindset.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Yamaha Marine Center
08.2023 - Current
- Greet and welcome visitors in professional and friendly manner and answer and direct phone calls to appropriate departments
- Handled customer inquiries and provided customer support
- Maintain confidentiality of sensitive information
- Collaborated with sales department in working with clients, tracking, and reporting record of sales, and closing deals
- Assist with project coordination and follow-up on action items and assist with managing marine inventory.
- Served as official witness during signing of important legal documents
Merchandising Intern
Southeastern Grocers
05.2023 - 08.2023
- Assisted in Development, exploration, and strategy laddering into overall Natural, Organic, and specialty go-to Market business strategy for $100 Million book of business
- Created internal Standard operating procedures document relating to merchandising standards
- Helped streamline processes: inventory stock status, promotional spending, and product speed to shelf
- Presented project to executive board along with future recommendations and considerations for future customer acquisition
- Contributed to business with unique approach including strategies for more effective processes.
- Streamlined inventory management processes for improved efficiency and reduced stock discrepancies.
Administrative Assistant
Jani-King of Jacksonville
08.2022 - 05.2023
- Responsible for providing administrative support to sales, operations, franchise sales and administrative departments.
- Daily tasks included invoicing, collections, and customer service
- Opened and sorted incoming communications and correspondence throughout all departments
- Scheduled and coordinated meetings internally and externally
- Logged over 100 calls per day.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Front of House Manager
Mojo Smokehouse BBQ & Blues
08.2021 - 08.2022
- Led team of 30 employees to successfully carry out duties of high-volume restaurant equating to about $1.5 million Annually
- Developed new closing practices, which saved $3,000 weekly
- Oversaw employee scheduling, breaks, floor plans, and training for team members on assigned shift
- Exhibited friendly and helpful manner when working with customers and fellow team members
- Provided excellent table service and fostered guest satisfaction in fast-paced restaurant and bar.
- Maintained high standards of cleanliness and organization throughout establishment, ensuring compliance with health codes and regulations.
Education
Bachelor of Applied Science - Organizational Management
St. Johns River State College
Orange Park12.2023
Associate in Arts -
St. Johns River State College
Orange Park12.2021
Skills
- Strong Knowledge of Microsoft Suite (Outlook, Excel, Word, PowerPoint)
- Communication skills
- Strong business professionalism
- Cross departmental collaboration
- Adaptability
- Problem-solving abilities
- Customer service skills
- Complex problem-Solving
Certification
Notary Public, Florida, valid until January 29, 2028
- Maintain a thorough understanding of the law related to notary services and remain up-to-date with any changes in regulations or procedures.
- Manage notary database and maintain accurate records of all notarial acts and transactions.
- Verify the identities of signee and witnesses the signing of legal documents.
Timeline
Administrative Assistant
Yamaha Marine Center
08.2023 - Current
Merchandising Intern
Southeastern Grocers
05.2023 - 08.2023
Administrative Assistant
Jani-King of Jacksonville
08.2022 - 05.2023
Front of House Manager
Mojo Smokehouse BBQ & Blues
08.2021 - 08.2022
Bachelor of Applied Science - Organizational Management
St. Johns River State College
Associate in Arts -
St. Johns River State College
Notary Public, Florida, valid until January 29, 2028
- Maintain a thorough understanding of the law related to notary services and remain up-to-date with any changes in regulations or procedures.
- Manage notary database and maintain accurate records of all notarial acts and transactions.
- Verify the identities of signee and witnesses the signing of legal documents.
Similar Profiles
J. Madhusudana RaoJ. Madhusudana Rao
Mechanical Technician at Ajm Kooheji Groups ( Yamaha Marine )Mechanical Technician at Ajm Kooheji Groups ( Yamaha Marine )
James RootJames Root
Lead Industrial Maintenance Tech at yamaha marine precision propellerLead Industrial Maintenance Tech at yamaha marine precision propeller
James RockJames Rock
Office and Retail Store Administrator at Consolidated Material Service Center, Marine Corps Base, U.S. Marine CorpsOffice and Retail Store Administrator at Consolidated Material Service Center, Marine Corps Base, U.S. Marine Corps