Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Some things I like to proud myself on, about my character.
References
Websites
Timeline
Cashier

Caitlyn Jacobs

Fort Walton Beach,FL

Summary

Proven leader and efficient problem-solver, adept in drawer balancing and conflict resolution, enhanced Walgreens' operational efficiency and customer satisfaction. Excelled in roles requiring attention to detail and superior customer service skills, significantly improving workplace productivity and compliance with health standards. Demonstrated reliability and expertise in managing inventory and financial transactions, ensuring seamless day-to-day operations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Smoke N Vape
Crestview, FL
02.2023 - 05.2025
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Maintained work area and kept cash drawer organized.
  • Checked personal identifications during alcohol and tobacco sales.
  • Processed customer payments quickly and returned exact change and receipts.
  • Balanced cash drawers at the end of each shift, and ensured the correct amount was present at the beginning of each shift.

Shift Leader

Walgreens
Clovis, NM
10.2023 - 01.2024
  • Supervised and led employees to maintain productivity and customer service levels.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Ensured compliance with health and safety regulations to provide a safe workplace.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Monitored employee performance and provided feedback for improvement.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Answered telephones to respond to questions or requests.

Shift Leader

Walgreens
Fort Walton Beach, FL
05.2023 - 09.2023
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Received payment from customers and processed credit card transactions when necessary.
  • Educated patients on medication usage, potential side effects, and storage requirements.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.

Education

Bachelors of Accounting -

University of Phoenix
Tempe, AZ
01-2027

High School Diploma -

Sullivan North High School
Kingsport
04-2020

Skills

  • Drawer balancing
  • Product restocking
  • Returns processing
  • Spirit, wine, and beer expertise
  • ID verification
  • Visual merchandising
  • Data entry
  • Reliability and punctuality
  • Empathy and patience
  • Conflict resolution
  • Attention to detail
  • Written and verbal communication
  • Customer service

Affiliations

  • Child care
  • Journaling
  • Crafts

Certification

  • CPR Certified
  • AED Certified
  • BLS Certified

Some things I like to proud myself on, about my character.

  • Empathetic and caring
  • Loving and nurturing
  • Accepting and easy to adapt in new surroundings and procedures.
  • Friendly to all, you never know who may need it most.
  • Non-judgemental and listening.

References

References available upon request.

Websites

Timeline

Shift Leader

Walgreens
10.2023 - 01.2024

Shift Leader

Walgreens
05.2023 - 09.2023

Cashier

Smoke N Vape
02.2023 - 05.2025

Bachelors of Accounting -

University of Phoenix

High School Diploma -

Sullivan North High School

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