Caitlyn James
West Columbia,SC
Summary
Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Lexington Medical Center Extended Care
09.2023 - Current
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Monitored vital signs consistently, reporting changes to nursing staff for timely interventions.
- Assisted with mobility and rehabilitation exercises, promoting resident independence and well-being.
- Documented patient care accurately in electronic health records to maintain compliance and improve communication.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Patient Care Technician
Oak Leaf Village Of Lexington
01.2025 - 08.2025
- Maintained cleanliness and organization of patient care areas, adhering to safety protocols.
- Collaborated with multidisciplinary teams to develop tailored care plans for residents.
- Trained new staff on operational procedures and best practices in patient care delivery.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Cashier/ Waitress
Zestos of West Columbia
03.2015 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on cash handling procedures and operational standards.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Night Auditor
Motel 6 Hotel
03.2019 - 12.2019
- Managed front desk operations, ensuring excellent customer service during night shifts.
- Conducted nightly audits of financial transactions, reconciling discrepancies efficiently.
- Oversaw property security measures, maintaining a safe environment for guests and staff.
- Trained new employees on procedures and best practices for night audit processes.
- Generated detailed reports summarizing occupancy rates and revenue trends for management review.
Education
Associate of Science - Human Services
Midlands Technical College
West Columbia, SC12-2027
Certificate - Phlebotomist Technician Certificate
Midlands Technical College
West Columbia, SC12-2024
Certificate - Certified Nursing Assistant Certificate
Midlands Technical College
West Columbia, SC08-2023
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
Certification
- CNA - Certified Nurse Assistant
- PT - Phlebotomy Technician
Timeline
Patient Care Technician
Oak Leaf Village Of Lexington
01.2025 - 08.2025
Certified Nursing Assistant
Lexington Medical Center Extended Care
09.2023 - Current
Night Auditor
Motel 6 Hotel
03.2019 - 12.2019
Cashier/ Waitress
Zestos of West Columbia
03.2015 - 09.2023
Associate of Science - Human Services
Midlands Technical College
Certificate - Phlebotomist Technician Certificate
Midlands Technical College
Certificate - Certified Nursing Assistant Certificate
Midlands Technical College