Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Jones

Gunnison,CO

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

7
7
years of professional experience

Work History

Budtender

Roots Rx
10.2020 - 09.2022
  • Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
  • Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
  • Collaborated with the management team to plan promotional events and special discounts, attracting new clientele while retaining loyal customers.
  • Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
  • Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
  • Provided valuable feedback on product quality and selection to management team members, contributing to continuous improvement efforts within the store operations.
  • Assisted in conducting regular inventory audits for accuracy assurance purposes while maintaining awareness of potential shrinkage or loss.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.

Budtender

Cabin Cannabis
07.2019 - 10.2020
  • Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.

GM Clerk

Safeway
09.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate assistance in selecting products.
  • Streamlined inventory management with consistent organization and restocking of shelves.
  • Maintained a clean and safe shopping environment, ensuring compliance with company standards and regulations.
  • Collaborated with team members to complete tasks quickly and efficiently, improving overall store performance.
  • Places orders when inventory is low to ensure continued availability for customers
  • Assisted customers in locating desired items, resulting in increased sales and repeat business.
  • Participated in ongoing training sessions to stay updated on company policies and industry best practices.
  • Performed regular inventory audits to ensure accurate counts were maintained throughout the year.
  • Coordinated with department managers on special orders or requests from customers for seamless fulfillment process.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.

Fuel Station Clerk /Retail Cashier

City Market
10.2018 - 07.2019
  • Improved customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Ensured fuel station safety by performing regular equipment inspections and maintenance tasks.
  • Maintained a clean and organized environment through consistent upkeep of the station and store area.
  • Enhanced sales performance with targeted product displays and promotions.
  • Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Restocked and organized merchandise in front lanes.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.

Medical Records Clerk

Texas Healthcare PLLC
09.2016 - 11.2017
  • Streamlined medical record retrieval by implementing an efficient filing system.
  • Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
  • Supported clinical decision-making by promptly delivering requested medical records to healthcare providers.
  • Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
  • Enhanced interdepartmental communication by serving as a liaison between medical staff members and the health information management department.
  • Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.

Education

Associate of Arts -

Tarrant County College District
Fort Worth, TX

Skills

  • Inventory Auditing
  • Teamwork Abilities
  • Order Processing
  • Organizational Skills
  • Record Keeping
  • Customer Service
  • Money Handling
  • Merchandising Strategies
  • Medical Office Administration
  • Medical Billing
  • HIPAA Compliance
  • Written and Verbal Communication

Timeline

GM Clerk

Safeway
09.2023 - Current

Budtender

Roots Rx
10.2020 - 09.2022

Budtender

Cabin Cannabis
07.2019 - 10.2020

Fuel Station Clerk /Retail Cashier

City Market
10.2018 - 07.2019

Medical Records Clerk

Texas Healthcare PLLC
09.2016 - 11.2017

Associate of Arts -

Tarrant County College District

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Caitlyn Jones