Caitlyn Kelly

Baci Pizzeria Ristorante

06.2019 - Current

Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept bar presentable and well-stocked to meet customer needs.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.