Caitlyn Laplante
Derry
Summary
Dedicated and adaptable wedding and special events sales and coordination manager with extensive experience within the hospitality and events industry. Proven track record of hiring, training, leading, and coaching large-scale staff and vendor teams. Exceptional at building business relationships with new and recurring clients and vendors. Well-prepared for this role as an event management professional with a demonstrated ability to plan and execute successful events, showcasing expertise in handling logistics and client relations effectively. Strong team collaboration skills and adaptability to changing needs. Skill set includes project management, vendor coordination, and budget oversight.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Wedding Sales Manager
LaBelle Winery
01.2023 - Current
Social Catering Sales Manager
DoubleTree by Hilton
11.2019 - 07.2020
Special Events Sales Coordinator
Castleton Banquet and Conference Center
04.2015 - 11.2019
- Plan events ranging in size from small to large, including both owned and third - party; from conception to execution both internally and externally
- Attended industry events while staying current with marketing trends and developments
- Answered incoming leads, through various CRM platforms including maintenance and follow up
- Conduct site tours & site inspections insuring that events comply with relevant regulations, permits and safety protocols
- Provided proposals, create and negotiate contracts
- Develop and maintain budgets while insuring that financial decisions align with event goals and quality standards
- Cross sell event services and enhancements
- Collaborate with marketing and outreach teams to design and implement event-specific marketing campaigns that drive awareness, registrations, and exhibitor commitments and sponsorships
- Create event specific floor plans according to the clients vision using multiple platforms
- Develop detailed banquet event orders, including F&B, timelines and logistics
- Oversee event set up & breakdown
- Acted as liaison between all departments, FOH/BOH & vendor teams
- Oversee success of food delivery, proper beverage standards, and requisition of liquor
- Act as Banquet Captain / Event Host
- Prepare forecasts, set sales goals and objectives
- Manage all aspects of exhibit booth logistics for trade shows
- Coordinate event staffing and related items, including F&B, hotel reservations, and travel logistics
- Manage calendars, schedule appointments, and coordinate meetings for clients and staff
- Lead post-event debriefs and analysis based upon feedback from clients by creating comprehensive reports including ROI
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
BA - Culinary Arts & Hospitality Management
Culinary Institute of America
Hyde Park, NYFloral Design - Master Designer
Miami School of Floral Design
Miami, FLSkills
- Event sales
- Planning & Execution
- Management
- Menu, brochure creation
- Vendor management
- Logistics
- Event marketing
- Social media
- Budgeting
- Contract negotiation
- Organization
- Multitasking
- Customer service
- Billing
- Staff management, hiring & training & supervision
- Account management
- Client relationship management
- Sales strategy development
- Decision-making
- Time management
- Team leadership
Certification
- ServeSafe / TIPS
- CPR / Crowd Management
- Delphi / TripleSeat / Rapid Track
- Microsoft Office
- Hospitality Softnet 1,2,3
- All Seated
Timeline
Wedding Sales Manager
LaBelle Winery
01.2023 - Current
Social Catering Sales Manager
DoubleTree by Hilton
11.2019 - 07.2020
Special Events Sales Coordinator
Castleton Banquet and Conference Center
04.2015 - 11.2019
Floral Design - Master Designer
Miami School of Floral Design
- ServeSafe / TIPS
- CPR / Crowd Management
- Delphi / TripleSeat / Rapid Track
- Microsoft Office
- Hospitality Softnet 1,2,3
- All Seated
BA - Culinary Arts & Hospitality Management
Culinary Institute of America
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