Caitlyn Laughlin
Altoona
Summary
Conscientious Healthcare professional offering over 10+ years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Regional Clinic
05.2022 - 03.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Implemented care and efficiency improvements to support and enhance office operations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
Office Manager- Family Medical Clinic
Regional Clinic
05.2022 - 09.2022
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored front areas so that questions could be promptly addressed.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Kept high average of performance evaluations.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Completed bi-weekly payroll for 6 employees.
Medical Dispatcher
Vuepoint Diagnostics
04.2019 - 01.2022
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Medical Biller and Coder
Vuepoint Diagnostics
04.2019 - 01.2022
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
EMT-Basic
Advantage EMS
08.2016 - 04.2018
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Education
High School Diploma -
Sardis High School
Boaz, ALAssociate of Science - Nursing
Gadsden State Community College
Gadsden, AL05-2027
No Degree - Emergency Management
Gadsden State Community College
Gadsden, AL01-2016
Skills
- HIPAA compliance
- Proper sterilization techniques
- Professional bedside manner
- Able to lift 50 pounds
- Vital signs monitoring
- Clinical and administrative support
- Patient-handling equipment
- Electronic medical records
- Medical terminology knowledge
- Medical billing and coding
- Therapeutic procedures
- Electronic health records
- OB/GYN procedures
- Medical office administration
- CPR
Affiliations
Student Nursing Association
Languages
English
Native or Bilingual
Timeline
Medical Assistant
Regional Clinic
05.2022 - 03.2024
Office Manager- Family Medical Clinic
Regional Clinic
05.2022 - 09.2022
Medical Dispatcher
Vuepoint Diagnostics
04.2019 - 01.2022
Medical Biller and Coder
Vuepoint Diagnostics
04.2019 - 01.2022
EMT-Basic
Advantage EMS
08.2016 - 04.2018
High School Diploma -
Sardis High School
Associate of Science - Nursing
Gadsden State Community College
No Degree - Emergency Management
Gadsden State Community College
CPR Certified
American Red Cross- BLS CPR certified