Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Lindley

Piedmont,SC

Summary

Enthusiastic Executive Team Leader with ten plus years experience in team development, KPI analysis, and inventory management. With a passion for team success and a desire to catapult growth, searching for a role that will both allow strengths to shine while providing a challenge that will lead to skill set expansion.

Overview

17
17
years of professional experience

Work History

Store Manager

Bealls
02.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Oversaw hiring, training and mentoring new staff members. Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Executive Team Leader- GM, Food, Fulfillment

Target
10.2021 - Current
  • Drive total store sales by understanding impact of each individual department to the store's profits
  • Recruit, select, and lead hourly leaders and team members. Team consisted of seven leaders and up to two hundred team members.
  • Drive culture centered in food safety and compliance.
  • Conduct statuses both one on one and in group settings to level set, follow up, and train leaders and team members.
  • Asses business and operational metrics to identify gaps and find resolutions.
  • Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust. Built relationships with team members to encourage willingness to address concerns and issues.
  • Collaborate effectively with peers and team on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Exemplify knowledge of guest service fundamentals while building a culture of guest first focus among the team.
  • Oversee workload of each department and partner with leaders to ensure timely and accurate completion.
  • Established a culture of accountability through clear expectations and performance management.

Specialty Sales Team Leader

Target
03.2019 - 10.2021
  • Learned and adapted quickly to new technology and software applications.
  • Oversaw operational, personnel, and sales metrics of Style and Electronics departments.
  • Delivered clean and on brand sales floor..
  • Business unit delivered substantial growth in sales over duration in role.
  • Developed and promoted numerous team members into leadership roles in building and across district and region.
  • Trained multiple leaders throughout district.

Boutique Team Leader

Francesca's Collections
11.2017 - 03.2019
  • Maintained up-to-date knowledge of store sales, payment policies, and security standards.
  • Developed strong rapport with customers and created positive impression of business by listening and reacting to needs of customers.
  • Recruited, onboarded, and mentored leaders and associates of team.
  • Oversaw shipment processing and merchandising of boutique.
  • Collected and analyzed KPI information to track trends and make proactive changes to business operations.
  • Delivered sale s growth for location, exceeding sales goals by 10% each month in role while maintaining payroll allocations.

Store Manager

Aeropostale
11.2007 - 04.2017
  • Hired in 2007 as seasonal temporary associate. In ten years with this company was promoted several times to hold all roles within two locations.
  • Managed store employees, teams ranging 15-50, successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Oversaw recruiting, onboarding and training of team.
  • Processed incoming product and completed floor resets based on season and store promotion.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements while maintaining payroll allocations.

Education

Some College (No Degree) - Business Management

Columbia College
Columbia, SC

Skills

  • Transition Management
  • Freight Flow Management
  • Inbound and Outbound Operations
  • Team Recruitment, Selection, Mentoring
  • Supply Ordering and Management
  • Staffing and Sales Reporting

Timeline

Store Manager

Bealls
02.2024 - Current

Executive Team Leader- GM, Food, Fulfillment

Target
10.2021 - Current

Specialty Sales Team Leader

Target
03.2019 - 10.2021

Boutique Team Leader

Francesca's Collections
11.2017 - 03.2019

Store Manager

Aeropostale
11.2007 - 04.2017

Some College (No Degree) - Business Management

Columbia College

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Caitlyn Lindley