Caitlyn Lucas

1 Year

• Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
• Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
• Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
• Collaborated with team members to ensure seamless communication and coordination of curbside orders.
• Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.

11 years

• Gave animals proper attention to promote secure environment in owner's absence.
• Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
• Cleaned out food and water bowls to provide clean environment for pets.
• Communicated professionally with pet owners via phone, email, and text.
• Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.

3 Years

• Interacted with property owners and other individuals on property to maintain friendliness.
• Performed routine maintenance on mowing equipment for increased longevity and optimal performance.
• Adapted quickly to changing weather conditions for uninterrupted service provision throughout the year.