Caitlyn Nguyen

Working as a dental assistant with Dr. Huy Nguyen I Enhanced patient retention through exceptional communication and support, while streamlining appointment scheduling to reduce cancellations. I was committed to fostering a positive patient experience and maintaining meticulous medical records for improved office efficiency. As a receptionist, I delivered outstanding customer service by serving as the first point of contact and creating a positive, professional impression for all visitors and callers. I managed front desk operations efficiently, scheduled appointments, and handled inquiries with clarity and care. By maintaining a friendly and organized environment, I helped ensure smooth daily operations and contributed to a welcoming experience that supported client satisfaction and retention.