Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Opdyke

Warren,MI

Summary

Motivated Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Highly efficient Tech team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Target Team Member

Target
11.2012 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Maintained database systems to track and analyze operational data.

Office Clerk

Diegel Chiropractic Center
12.2018 - 10.2019
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Monitored security to help maintain equipment, data and information safety.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Utilized office management software to record and track customer information.
  • Edited and proofread documents for accuracy and completeness.
  • Created and maintained detailed records of all office activities.
  • Compiled and analyzed data to produce reports.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Edited documents to keep company materials free of grammar errors.
  • Recorded patient medical information according to HIPAA laws in a safe and secure manner.

Education

High School Diploma -

Macomb Community College
Warren, MI

Skills

  • Equipment Operation
  • Complaint Resolution
  • Customer Service
  • Cleaning
  • Call Center Operations
  • Teamwork and Collaboration
  • Staff Education and Training
  • Technical Support
  • Flexible Schedule
  • Positive Attitude
  • Complex Problem-Solving
  • Product Knowledge
  • Attention to Detail
  • Following Instructions
  • Computer Skills
  • Training and Mentoring
  • Problem-Solving
  • Leadership qualities
  • Technical proficiency
  • Customer service orientation
  • Critical thinking
  • Collaboration and teamwork
  • Adaptability and flexibility
  • Effective communication
  • Public speaking
  • Interpersonal skills
  • Data Analysis
  • Issue Research

Timeline

Office Clerk

Diegel Chiropractic Center
12.2018 - 10.2019

Target Team Member

Target
11.2012 - Current

High School Diploma -

Macomb Community College

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Caitlyn Opdyke