Caitlyn Pelton
Peoria,Arizona
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2026
2026
years of professional experience
Work History
Hostess/Server
Haymaker
- Greeted and seated guests in a friendly and efficient manner.
- Managed reservation system to optimize table turnover and guest experience.
- Assisted in training new staff on customer service protocols and seating procedures.
Cafe Attendant
Blue Star Resort and Golf
- Assisted customers with menu selections and provided excellent service in fast-paced environment.
- Operated cash register, processed transactions accurately, and handled customer inquiries efficiently.
- Maintained cleanliness and organization of cafe area to enhance customer experience.
- Collaborated with kitchen staff to ensure timely preparation and delivery of food orders.
- Prepare and mix beverages such as coffee, espresso, and alcoholic beverages.
Lead Physical Therapy Technician
Spooner
11.2024 - Current
- Assisted therapists in delivering patient care and rehabilitation services.
- Prepared treatment areas and maintained equipment for optimal functionality.
- Monitored patient progress and reported observations to clinical staff.
- Educated patients on exercise techniques and home care instructions.
- Supervised all technician staff including schedules, performance, and tasks.
Server/Food Runner
Scorpion Bay Marina
06.2022 - Current
- Provided attentive service to customers, ensuring satisfaction with food and beverage selections.
- Assisted in training new staff on menu knowledge and customer service standards.
- Managed multiple tables efficiently during peak hours, maintaining high service quality.
- Collaborated with kitchen staff to facilitate timely order delivery and address special requests.
Deckhand
American Cruise Lines
06.2024 - 09.2024
- Operated and maintained deck equipment to ensure safe and efficient vessel operations.
- Assisted in docking procedures, ensuring precise maneuvering and safety protocols were followed.
- Collaborated with crew members to manage supplies and maintain cleanliness in passenger areas.
Bartender/Deckhand
Lake Pleasant Cruises
09.2022 - 06.2024
- Mix and serve beverages following established recipes and customer preferences.
- Maintain cleanliness and organization of bar area, ensuring compliance with health standards.
- Monitor inventory levels, assist in ordering supplies, and manage stock rotation effectively.
- Handle cash transactions accurately while providing exceptional customer service experience.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
Pikes Peak Early College
Colorado Springs, CO05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Cleanliness standards
- High volume dining
- Problem-solving
- Excellent communication
- Team leadership
- Multitasking
- Reliability
Timeline
Lead Physical Therapy Technician
Spooner
11.2024 - Current
Deckhand
American Cruise Lines
06.2024 - 09.2024
Bartender/Deckhand
Lake Pleasant Cruises
09.2022 - 06.2024
Server/Food Runner
Scorpion Bay Marina
06.2022 - Current
Hostess/Server
Haymaker
Cafe Attendant
Blue Star Resort and Golf
High School Diploma -
Pikes Peak Early College