Caitlyn Pownall
Burleson,TX
Summary
Dynamic professional with a proven track record at previous work places, adept in maintaining meticulous records and optimizing schedules for efficiency. Skilled in critical thinking and professional telephone etiquette, I excel in creating positive customer experiences and fostering a productive work environment. Demonstrated success in improving operational workflows and employee morale through effective communication and strategic planning.
Overview
5
5
years of professional experience
Work History
Driver
Marco's
06.2023 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Human Resources Administrator
Six Flags Over Texas
02.2022 - 11.2023
- Updated HR database with new employee information, changes in benefits, and other details.
- Oversaw hiring, staffing, and labor law compliance.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Organized company-wide events designed to boost employee morale.
- Developed and implemented onboarding and orientation programs for new employees.
- Advocated for staff members, helping to identify and resolve conflicts.
Administrative Clerk
T&C Staffing
05.2019 - 02.2022
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
Education
High School Diploma -
James Martin Highschool
Arlington06.2018
Skills
- Active listening abilities
- Professional telephone etiquette
- Scheduling appointments
- Coordinating documents
- Critical thinking abilities
- Supporting patients
- Meeting planning
- Appointment Setting
- Maintaining records
Timeline
Driver
Marco's
06.2023 - Current
Human Resources Administrator
Six Flags Over Texas
02.2022 - 11.2023
Administrative Clerk
T&C Staffing
05.2019 - 02.2022
High School Diploma -
James Martin Highschool
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