Caitlyn Pritchett
Columbus,GA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Prescriber Adoption Manager
Synapse Health
05.2024 - Current
- Collaborated with diverse teams on complex projects, facilitating clear communication of goals and expectations for each stakeholder group involved.
- Facilitated smooth transitions during organizational changes by maintaining open lines of communication.
- Analyzed data to assess and report on identifiable and relevant trends.
- Ensured compliance with federal regulations by maintaining accurate records and documentation at all times.
- Organized presentations for potential clients, showcasing products/services that met their specific needs.
Marketing Coordinator
At Home Medical Inc.
09.2021 - 05.2024
- Generated high-quality leads through targeted email marketing campaigns.
- Evaluated new marketing technologies and platforms, making data-driven recommendations for adoption to improve overall marketing performance.
- Oversaw divisional marketing, advertising and new product development.
- Planned and carried out successful marketing events and trade show appearances as head of marketing team.
- Optimized marketing budgets, reallocating resources for maximum ROI.
Appeals Analyst II
Anthem BCBS of GA
04.2017 - 06.2021
- Streamlined workflows for faster decision-making, evaluating medical records and other documentation to support appeals decisions.
- Enhanced customer satisfaction with timely resolution of appeals, addressing concerns thoroughly and professionally.
- Championed continuous improvement initiatives within the appeals department, implementing process enhancements that led to increased efficiency and productivity.
- Facilitated cross-departmental collaboration by working closely with clinical staff and legal personnel during case reviews.
Operations Expert
Anthem BcBs of Georgia
08.2013 - 04.2017
- Ensured compliance with relevant regulations and industry best practices through thorough documentation and reporting.
- Coordinated logistics operations, ensuring timely delivery of goods while minimizing transportation costs.
- Implemented quality control measures to ensure consistent product output and adherence to industry standards.
- Optimized scheduling processes to maximize workforce utilization while maintaining employee satisfaction levels.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Collaborated on operational support tasks to achieve common goal.
Education
High School Diploma -
Jordan Vocational High School
Columbus, GA05-2007
Skills
- Teamwork and collaboration
- Detail-oriented
- Event planning
- Relationship building
- Social media strategy
- Customer service
- Digital marketing
- Analytical thinking
- Content development
- Planning and coordinating
- Sales expertise
- Project management
Affiliations
- Georgia Chamber of Commerce Young Professionals
- American Cancer Society
Timeline
Prescriber Adoption Manager
Synapse Health
05.2024 - Current
Marketing Coordinator
At Home Medical Inc.
09.2021 - 05.2024
Appeals Analyst II
Anthem BCBS of GA
04.2017 - 06.2021
Operations Expert
Anthem BcBs of Georgia
08.2013 - 04.2017
High School Diploma -
Jordan Vocational High School
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