Caitlyn Sanchez
Tucson,ARIZONA
Summary
Dynamic and customer-focused professional with extensive experience at Michaels Craft Store, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction through effective issue resolution and teamwork. Recognized for maintaining a clean environment and promoting loyalty programs, contributing to increased sales and repeat business.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Michaels Craft Store
11.2025 - 01.2026
- Operated cash register and processed transactions accurately
- Provided excellent customer service to enhance shopping experience
- Maintained cleanliness and organization of checkout area
- Handled customer inquiries and resolved issues efficiently
- Collaborated with team members to improve workflow
- Followed cash handling procedures to ensure security
- Adapted quickly to new technologies and systems
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Barista
Snowdrop
08.2025 - 11.2025
- Prepared and served a variety of coffee beverages according to customer preferences.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines and grinders, ensuring proper maintenance and functionality.
- Assisted customers with menu selections, providing knowledgeable product recommendations.
- Managed cash register operations, processing transactions efficiently and accurately.
- Collaborated with team members to optimize workflow during peak hours.
- Monitored inventory levels, restocking supplies as needed to ensure service continuity.
- Engaged with customers to create a welcoming and friendly atmosphere in the café.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
Dental Assistant Extern
Southwest Smile Center
04.2024 - 06.2024
- Assisted in patient preparation for dental procedures and exams
- Sterilized instruments and maintained a clean, organized work environment
- Supported dentists during procedures by providing necessary tools and materials
- Adapted quickly to various tasks in fast-paced clinical setting
- Conducted thorough sterilization of instruments and equipment to maintain a safe environment for patients and staff.
- Demonstrated excellent communication skills when interacting with diverse patients of all ages during their visits.
- Contributed to team success by collaborating closely with dentists, hygienists, and administrative staff throughout the externship period.
- Assisted with dental x-rays, ensuring accurate diagnostic information was obtained for each patient.
- Prepared treatment rooms for procedures, reducing turnaround time between appointments significantly.
- Maintained inventory levels of dental supplies, ensuring uninterrupted workflow in the clinic.
- Prepared dental rooms and materials.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared and sterilized instruments and materials for use by dentists.
- Prepared patient X-rays and images for review by dentist.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
Education
Biology
Pima Community College
Tucson, AZ05.2027
Graduate Certificate - Dental Assistant
Arizona Sunset Dental Assistant School
Tucson, AZ03.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Cash register operation
- Order taking
- Cash register systems
- Product restocking
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
- ID verification
- Attention to detail
- Retail merchandising
- Loyalty program promotion
Certification
- Certified Dental Assistant
- Radiation Health and Safety
- Basic Life Support
Timeline
Cashier
Michaels Craft Store
11.2025 - 01.2026
Barista
Snowdrop
08.2025 - 11.2025
Dental Assistant Extern
Southwest Smile Center
04.2024 - 06.2024
Biology
Pima Community College
Graduate Certificate - Dental Assistant
Arizona Sunset Dental Assistant School