Caitlyn Seely
Sacramento,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Eager to leverage a diverse background in the medical field to contribute positively to a dynamic healthcare team and make a meaningful impact on patients' lives.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Zen Dermatology
01.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Participated in patient consultations for cosmetic procedures, understanding their goals and concerns.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Assisted dermatologists with cosmetic procedures, such as laser treatments, injectables, PRP (Platelet-Rich Plasma) therapy, micro needling, chemical peels,
- Provided guidance on proper skincare routines and recommended dermatologist-approved products.
- Operated and maintained medical aesthetics equipment, such as lasers and light-based devices.
- Assisted holistic Doctors in providing patient-centered care by incorporating both conventional medicine and holistic therapies.
- Proficient in providing intramuscular nutrient therapy injections, delivering essential nutrients directly into patients' muscles to support their overall well-being and enhance their health.
Front Desk/Medical Assistant
Richard P. Clark M.D, Reconstructive Surgery
10.2020 - 01.2023
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Maintain all appointments for patients, and ensure treatment rooms are clean and ready for providers.
- Manage patients' accounts such as maintaining records of their personal and financial information.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintain clinic by keeping waiting areas, patient rooms, and offices clean at all times.
- Organized paperwork such as charts and reports for office and patient needs.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared and sterilized medical equipment, ensuring compliance with safety standards.
- Managed post-operative wound care and dressing changes following surgical procedures.
Hostess
Kru Contemporary Japanese Cuisine
08.2018 - 10.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Manage the flow of guests, coordinating with floor staff to seat them promptly and efficiently.
- Answer phone calls and assist with reservation bookings, demonstrating excellent communication and organizational skills.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported needs of 15 person wait staff who attended to specific needs of countless customers daily for high end restaurant with social relevancy and intentionality.
Front Desk/Receptionist
Salon Cuvee
04.2019 - 04.2020
- Updated and maintained customer information records -Cleaned and maintained lobby and common areas, such as restocking supplies and routine cleaning tasks.
- Monitored inventory to ensure adequate supplies are available to meet salon needs.
- Managed client appointments, answered phones, performed data entry, and created rapport with clients.
- Suggested and sold salon services and products.
Hostess
Bandera
04.2016 - 06.2018
- Orchestrated and maintained efficient operation of restaurants.
- Developed rapport with guests and generated repeat business through friendly attitude.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
Education
Liberal Studies, studies
California State University
Sacramento, CASome College in Education
American River College
Sacramento, CAHighschool diploma -
Temescal Canyon High School
Lake Elsinore06.2014
Skills
- Conflict resolution ability
- Medical terminology
- Interpersonal skills
- CPR certification
- Medical instruments and equipment knowledge
- Clear and effective verbal communication
- EMR systems
- Charting expertise
- Contributing to positive and efficient team environment
- Time management
- Multitasking in fast pace environment
- Detail oriented
Timeline
Medical Assistant
Zen Dermatology
01.2023 - Current
Front Desk/Medical Assistant
Richard P. Clark M.D, Reconstructive Surgery
10.2020 - 01.2023
Front Desk/Receptionist
Salon Cuvee
04.2019 - 04.2020
Hostess
Kru Contemporary Japanese Cuisine
08.2018 - 10.2020
Hostess
Bandera
04.2016 - 06.2018
Liberal Studies, studies
California State University
Some College in Education
American River College
Highschool diploma -
Temescal Canyon High School
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