Caitlyn Sheehan
Butte,MT
Summary
Future Montana Tech graduate with a Bachelors of Science degree in Nursing. Three years of experience in the Emergency Department, both as a patient registration specialist and an ED technician. Passionate student with strong knowledge of interpersonal skills, nursing assistance, and emergency situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Department Technician
St. James Healthcare
09.2022 - Current
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Worked with nurses to assist patients and prepare for tests and procedures.
- Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
Patient Access Representative
St. James Healthcare
09.2020 - 09.2022
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Trained new staff on hospital processes and procedures.
Personal Care Assistant
The Springs At Butte
02.2019 - 02.2020
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
Bachelor of Science - Nursing
Montana Technological University
Butte, MT12.2023
Skills
- Emergency Situations
- Interpersonal Communication Skills
- Nursing Assistance
- Basic Life Support Certified
Certification
- CNA - Certified Nursing Assistant
- BLS Certified - Expires 04/2025
Timeline
Emergency Department Technician
St. James Healthcare
09.2022 - Current
Patient Access Representative
St. James Healthcare
09.2020 - 09.2022
Personal Care Assistant
The Springs At Butte
02.2019 - 02.2020
Bachelor of Science - Nursing
Montana Technological University
- CNA - Certified Nursing Assistant
- BLS Certified - Expires 04/2025
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