Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Awards
Groups
Timeline
Generic

Caitlyn Sisler

Ashland,KY

Summary

Qualified Office Coordinator with proven ability to streamline office operations and improve efficiency. Successfully managed scheduling, communications, and administrative tasks to support organizational goals. Demonstrated proficiency in multitasking and problem-solving in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Office Coordinator / Pre-Certification

King's Daughters Medical Center
08.2020 - Current
  • Work Full-time (40 hours a week)
  • Ensure complete and accurate patient registration, which includes recording a patient's insurance and scanning documents into patient charts
  • Contact insurance companies to ensure approval requirements are met
  • Maintain professionalism and treat patients with respect
  • Answer patient calls, emails and questions, regarding appointment times and schedule changes
  • Work as a team player to ensure each patient receives the best service possible
  • Liaise between medical departments with discretion and professionalism

Receptionist

Nichols Chiropractic
09.2018 - 08.2020
  • Worked part-time (30 hours a week)
  • Greet and attend to patients in person and over the phone
  • Professionally assist doctors, staff, visitors, and patients
  • Answer all phone calls in a professional and courteous manner
  • Schedule appointments between doctors and patients
  • Maintain confidentiality of all doctor, staff, and patient information

Education

Bachelor of Business Administration - Business Administration

Morehead State University
Ashland, KY
05-2023

Associate in Applied Science -

Ashland Community and Technical College
Ashland, KY
05.2021

Medical Records Specialist -

Ashland Community and Technical College
Ashland, KY
05.2021

Skills

  • Insurance Verification
  • Office Administration
  • Medical Coding
  • Microsoft Office
  • Medical Billing
  • Schedule Coordination
  • Customer Service

Certification

  • Medical Administrative Assistant
  • Medical Unit Coordinator
  • Electronic Health Records Specialist
  • Hospital Admissions Specialist
  • Medical Coding
  • Health Informatics
  • Medical Receptionist

Personal Information

Work Permit: Authorized to work in the US for any employer

Awards

  • All-Academic Team, 05/01/21, Thirty-two students, two from each of the 16 colleges, were selected by KCTCS for this prestigious recognition. Students were chosen based on a rigorous process that focuses on academic performance and community service.
  • Lysoldership Award, 04/01/21, In recognition of exemplary dedication, motivation, and encouragement of others and serving as a model for others to follow.
  • KDMC Coach, 05/01/22, Nominated in my department at KDMC as a KD coach for displaying the characteristics of a great coach, role model, and positive influence.

Groups

  • Phi Theta Kappa, 03/01/21, Present, Phi Theta Kappa Honor Society is the international honor society of students attending open-access institutions and seeking associate degrees, bachelor's degrees, or other college credentials. Its headquarters is in Jackson, Mississippi, and has more than 3.5 million members in nearly 1,300 chapters in 10 nations.
  • National Society of Leadership and Success (NSLS), 04/01/21, Present, The NSLS is an organization that provides a life-changing leadership program that helps students achieve personal growth, career success, and empowers them to have a positive impact in their communities.

Timeline

Patient Office Coordinator / Pre-Certification

King's Daughters Medical Center
08.2020 - Current

Receptionist

Nichols Chiropractic
09.2018 - 08.2020

Associate in Applied Science -

Ashland Community and Technical College

Medical Records Specialist -

Ashland Community and Technical College

Bachelor of Business Administration - Business Administration

Morehead State University
Caitlyn Sisler