Caitlyn Smith

• Provided attentive care for pets, ensuring safety and comfort during visits.
• Administered medications and followed dietary restrictions as needed.
• Monitored pet behavior for signs of stress or discomfort, addressing concerns immediately.
• Recorded daily updates for pet owners, detailing activities and wellness observations.
• Cleaned up pet messes and provided fresh food and water to all assigned pets.
• Communicated with pet owners to discuss needs and special instructions.
• Met with owners to gather pet care information and discuss pet sitting duties.
• Developed long-term relationships with clients and bonded with animals through regular contact.
• Provided companionship to animals by playing with them or providing belly rubs.

Customer service

• Provided friendly and prompt service to all customers.
• Provided exceptional service to high volume of daily customers.
• Delivered meals efficiently to tables while ensuring guest satisfaction.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Took reservations and to-go orders to streamline process for both customer and restaurant.

Handling payments

• Prepared checks, itemizing total meal costs and taxes.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Operated POS terminals to input orders, split bills, and calculate totals.

Teamwork

• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Trained new employees on restaurant procedures and plating techniques.
• Working as a team to maintain the cleanliness of server stations and the dining room.

Customer satisfaction

• Explained menu items, describing ingredients and cooking methods upon request.
• Implemented feedback from customers to improve service quality and menu offerings.
• Addressed complaints to kitchen staff and served replacement items.
• Checked food before serving it to customers.
• Followed health safety guidelines when preparing and serving food products.