Caitlyn Steen
South Boston,MA
Summary
Reliable and detail-oriented server with experience providing high-quality guest service in fast-paced environments. Strong team player committed to creating positive dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Starboard Galley
Newburyport, MA
05.2025 - Current
- Delivered attentive, customer-focused service in a fast-paced dining environment by greeting guests, taking and accurately entering orders into the computers, and ensuring timely food delivery.
- Managed full table service including presenting checks, processing payments, and resetting tables.
- Maintained a calm, professional demeanor during high-volume periods while prioritizing guest satisfaction.
- Collaborated closely with kitchen staff and fellow servers to ensure smooth operations and positive team dynamics.
- Built strong relationships with coworkers, contributing to a supportive and efficient work environment.
Server for Wedding Catering
Vinwood Catering Company
Ipswich, MA
05.2022 - 08.2024
- Provided high-quality service at weddings and special events, ensuring a seamless and memorable guest experience.
- Set up event spaces, including table arrangements and dining areas, according to varying venue requirements.
- Greeted and assisted guests, offering guidance and support throughout events.
- Served food via buffet and plated service styles, adapting to different event formats.
- Cleared and reset tables efficiently while maintaining cleanliness and organization.
- Demonstrated adaptability by quickly adjusting to new venues, event layouts, and service expectations.
- Maintained professionalism and attention to detail in high-pressure, high-stakes environments.
Education
Bachelor of Science - Secondary English Education
Providence College
Providence, RI05-2025
Skills
- Customer Service & Guest Experience
- Order Accuracy
- Multitasking in Fast-Paced Environments
- Team Collaboration & Communication
- Time Management & Organization
- Adaptability Across Event Settings
- Reliable
- Personable
Timeline
Server
Starboard Galley
05.2025 - Current
Server for Wedding Catering
Vinwood Catering Company
05.2022 - 08.2024
Bachelor of Science - Secondary English Education
Providence College