Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Caitlyn Valade

Brighton

Summary

Dynamic and adaptable professional with exceptional customer service skills honed at Biggby Coffee. Proven ability to foster a welcoming atmosphere and build relationships, while effectively managing time and multitasking in fast-paced environments. Recognized for enhancing customer satisfaction through personalized service and problem-solving, contributing to a loyal clientele.

Overview

2
2
years of professional experience

Work History

Barista

Biggby Coffee
03.2024 - Current
  • Optimized safety by keeping workspace tidy and well-organized.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.

Line Cook

Panera Bread
09.2023 - 03.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Consulted with dissatisfied customers, applying problem solving skills in order to make sure they left establishment happier than when they walked in.

Education

Epic Charter School
Miami, OK

Brighton Highschool
Brighton, MI

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Order taking
  • Decision-making
  • Hospitality service expertise
  • Conflict mediation
  • Sales expertise
  • Product displays
  • Multitasking and organization
  • Clear communication
  • Team collaboration
  • Verbal and written communication
  • Physical stamina
  • Hospitality and accommodation
  • Solid problem solver
  • Speedy and efficient
  • Positive and professional
  • Calm demeanor
  • Customer service
  • Teamwork and collaboration
  • Adaptable and flexible
  • Reliable and dependable
  • Hospitality and professionalism
  • Relationship building
  • Conflict resolution

Languages

American Sign Language
Limited Working

Timeline

Barista

Biggby Coffee
03.2024 - Current

Line Cook

Panera Bread
09.2023 - 03.2024

Epic Charter School

Brighton Highschool

Similar Profiles

CREATE PROFILE
Caitlyn Valade